Housekeeping Manager - services residence

MÔ TẢ CÔNG VIỆC
This position is responsible for the supervision and management of the Housekeeping department, ensuring the highest standards of excellent at all times, whilst maintaining professional and well-organized service.
Business Performance:
Prepare periodical department budget & forecast, manage all operational costs within budgets.
Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
Operation:
Manage the daily activities of the Housekeeping department to include appropriate
Cleaning of all offices, apartments, seating areas, public restroom and all public spaces.
Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
Daily supervision of the housekeeping staff, including the day, event and post-event crews.
Purchase, re-order and maintain housekeeping supplies and inventory.
Conduct pre-event inspections of all rooms, seating areas and public
Uphold the highest standards of cleanliness, safety, and conduct.
Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
Performing other duties that may be assigned by GM.
Team Management:
Interview, select and recruit Housekeeping employees
Identify and develop team members with potential.
Conduct performance review with the team
Constantly monitor team members' appearance, attitude and degree of professionalism.