Housekeeping Supervisor/giám sát buồng phòng
NetNam CorporationĐịa điểm làm việc: Kiên Giang
Hết hạn: 30/05/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Mô tả công việc
Prepare a checklist, rooms assignment, follow-up tasks/responsibilities, and scheduled meal breaks of Room Attendants to use during their daily duties.
Ensure Room Attendants are equipped with all needed supplies and tools to complete their duties.
Lead the work of Room Attendants and ensure the established standards of cleanliness, assuring team work and coordination of efforts among colleagues in accomplishing tasks.
Supervise and inspect the room cleanliness, condition, maintenance, functionalities of in-room guest devices and facilities.
Logs daily events in Supervisor's Logbook and follow-up on information reported by the other Supervisors daily.
Raises job order to Engineering department for repair and maintenance work.
Perform setup of guest's in-room amenities (arrival, VIPs, special occasions, pre-departure) as per established standards.
Liaise closely with Florists regarding floral arrangement in guest rooms.
Supervise, and assist, deep cleaning and any other projects assigned by Assistant Housekeeping Manager or Housekeeping Manager.
Report maintenance defects in guest rooms and common areas to Engineering Department and follow up.
Ensure all equipment and machinery are cleaned and maintained in good condition and stored correctly.
Submit to Housekeeping Manager regular reports on operating supplies & equipment and required equipment repair.
Respond to guest requests, handle issues and complaints regarding guest room cleanliness or maintenance. If cannot be handled, escalate it to higher managers immediately.
Maintain constant awareness of safety issues, such as wet floors/broken glasses/frayed electrical cords/water leaks, in public areas and take immediate follow-up actions in coordination with concerned departments to resolve the issues.
Report accidents or injuries (for both guests and colleagues) to the Regent Service Centre immediately and keep Assistant Housekeeping Manager or Housekeeping Manager informed.
Report any breakage/damage and loss of property in guest rooms and facilities to Assistant Housekeeping Manager or Housekeeping Manager.
Report unusual behaviours/activities of any personnel in the resort premises to Assistant Housekeeping Manager or Housekeeping Manager.
Comply with the Lost & Found policy and procedures of the resort.
Work with Assistant Housekeeping Manager/Housekeeping Manager to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.
Assist in training and constantly coaching the colleagues to ensure their performances meet for the task requirements.
Provide feedback on colleague performances and report well-deserved recognition or disciplinary issues to Assistant Housekeeping Manager or Housekeeping Manager.
Make recommendations/suggestions related to operational requirement to Assistant Housekeeping Manager or Housekeeping Manager.
Ensure Room Attendants are equipped with all needed supplies and tools to complete their duties.
Lead the work of Room Attendants and ensure the established standards of cleanliness, assuring team work and coordination of efforts among colleagues in accomplishing tasks.
Supervise and inspect the room cleanliness, condition, maintenance, functionalities of in-room guest devices and facilities.
Logs daily events in Supervisor's Logbook and follow-up on information reported by the other Supervisors daily.
Raises job order to Engineering department for repair and maintenance work.
Perform setup of guest's in-room amenities (arrival, VIPs, special occasions, pre-departure) as per established standards.
Liaise closely with Florists regarding floral arrangement in guest rooms.
Supervise, and assist, deep cleaning and any other projects assigned by Assistant Housekeeping Manager or Housekeeping Manager.
Report maintenance defects in guest rooms and common areas to Engineering Department and follow up.
Ensure all equipment and machinery are cleaned and maintained in good condition and stored correctly.
Submit to Housekeeping Manager regular reports on operating supplies & equipment and required equipment repair.
Respond to guest requests, handle issues and complaints regarding guest room cleanliness or maintenance. If cannot be handled, escalate it to higher managers immediately.
Maintain constant awareness of safety issues, such as wet floors/broken glasses/frayed electrical cords/water leaks, in public areas and take immediate follow-up actions in coordination with concerned departments to resolve the issues.
Report accidents or injuries (for both guests and colleagues) to the Regent Service Centre immediately and keep Assistant Housekeeping Manager or Housekeeping Manager informed.
Report any breakage/damage and loss of property in guest rooms and facilities to Assistant Housekeeping Manager or Housekeeping Manager.
Report unusual behaviours/activities of any personnel in the resort premises to Assistant Housekeeping Manager or Housekeeping Manager.
Comply with the Lost & Found policy and procedures of the resort.
Work with Assistant Housekeeping Manager/Housekeeping Manager to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.
Assist in training and constantly coaching the colleagues to ensure their performances meet for the task requirements.
Provide feedback on colleague performances and report well-deserved recognition or disciplinary issues to Assistant Housekeeping Manager or Housekeeping Manager.
Make recommendations/suggestions related to operational requirement to Assistant Housekeeping Manager or Housekeeping Manager.
Yêu cầu công việc
• Hotel management diploma or equivalent
• Minimum of 1 year Floor Supervisor experience in 4 or 5 stars hotel/residence back ground
• Experience in Microsoft Office
• Management skill and good communication skill
• Good time management
• Able to work in shift and work under pressure
• Minimum of 1 year Floor Supervisor experience in 4 or 5 stars hotel/residence back ground
• Experience in Microsoft Office
• Management skill and good communication skill
• Good time management
• Able to work in shift and work under pressure
Quyền lợi được hưởng
• Insurance as labor law
• At least 14 annual leave, 2 day off per week
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation and meals are provided
• Service charge as revenue
• International working environment
• Healthcare insurance for personal at least 6 months and for family after working 2 years
• 24/7 accident insurance
• At least 14 annual leave, 2 day off per week
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation and meals are provided
• Service charge as revenue
• International working environment
• Healthcare insurance for personal at least 6 months and for family after working 2 years
• 24/7 accident insurance
Nộp hồ sơ liên hệ
Nhà tuyển dụng chưa xác minh thông tin. Nếu bạn thấy tin tuyển dụng không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi
Giới thiệu công ty
Xem trang công ty
Công ty NETNAM , Chi nhánh tại Thành Phố Hồ Chí Minh, được thành lập từ 11/1998, là Công ty tiên phong về lĩnh vực Internet ở Việt Nam. Mục tiêu chính của Công ty Chúng tôi là nghiên cứu các ứng dụng Công Nghệ Thông Tin vào đời sống, hỗ trợ người sử dụng bằng những công nghệ tiên tiến nhất. Hiện nay, NETNAM đã trở thành một trong những nhà cung cấp dịch vụ Internet hàng đầu. Với những kinh nghiệm nghiên cứu trong lĩnh vực mạng máy tính, NETNAM luôn mang đến cho bạn những dịch vụ Internet đa dạng và phong phú nhất.
Quy mô công ty
Từ 101 - 500 nhân viên
Việc làm tương tự
Premier Village Phu Quoc Resort - Managed by AccorHotels
Thỏa thuận
30/05/2024
Kiên Giang
PREMIER VILLAGE DANANG RESORT
Thỏa thuận
30/05/2024
Kiên Giang
Sun Premier Village Khem Beach Resort Phu Quoc
12 - 20 triệu
26/05/2024
Kiên Giang
NEW WORLD PHÚ QUỐC RESORT (KEM BEACH)
12 - 20 triệu VNĐ
03/06/2024
Kiên Giang
TOM HILL RESORT PHÚ QUỐC & SPA PHU QUOC
Thương lượng
01/06/2024
Kiên Giang
InterContinental Hanoi Westlake
Thỏa thuận
12/06/2024
Kiên Giang
Sun Premier Village Khem Beach Resort Phu Quoc
Thỏa thuận
30/06/2024
Kiên Giang
Sun Premier Village Khem Beach Resort Phu Quoc
Thỏa thuận
30/05/2024
Kiên Giang
Chuyên viên giám sát / Đại diện Hãng - Sân bay Nội Bài (HAN) - Supervisor / Representative at Noi Bai AirportNộp đơn
Bamboo airways - CÔNG TY CỔ PHẦN HÀNG KHÔNG TRE VIỆT
Negotiable
31/05/2024
Kiên Giang
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.