Mô tả công việc
Be visibly and regularly present across the venues; speak directly with managers and staff and understand operational challenges, morale and manpower needs.
Act as the main HR partner to Venue Managers / HODs and coach them to manage their own teams effectively.
Own HR policies, SOPs, employee handbook, HR forms and people-management standards.
Lead manpower planning, organization structure, job descriptions and headcount control.
Oversee recruitment priorities and personally support key or management-level hiring.
Own employee relations, grievances, disciplinary cases, investigations and termination processes with fair documentation and legal compliance.
Own performance-management and appraisal processes, including probation and performance-improvement follow-up.
Build the annual people/training plan; coordinate with Operations so FOH technical/service training is delivered by the appropriate operational leaders.
Monitor turnover, absenteeism, retention, engagement and recurring staff issues; provide practical actions rather than only reports.
Oversee C&B, payroll controls, benefits, labour contracts, BHXH and HR compliance while day-to-day execution remains with C&B.
Prepare concise monthly HR reporting for management: headcount, recruitment, turnover, attendance, people issues, training and actions.
Lead and develop the 3-person HR team and ensure responsibilities do not unnecessarily shift from HODs to HR.
Yêu cầu
Minimum 5 years of HR generalist / HRBP / People experience, with at least 2 years in a senior, supervisory or lead capacity.
Strong preference for F&B, hospitality, retail or another multi-site, high-headcount service business.
Practical knowledge of Vietnam labour law, employee relations, performance management and HR operations.
Comfortable dealing directly with FOH employees as well as senior management.
Hands-on, approachable and confident in difficult staff conversations; not overly corporate or process-heavy.
Able to work flexibly around restaurant operating hours when venue or employee matters require IT.
Working/professional English and strong Vietnamese communication.
Quyền lợi
Salary: Open for negotiation based on experience and qualifications.
Annual Leave: 12 days of annual leave per year.
Social Insurance: Participation in Social Insurance in accordance with Company policy and applicable regulations.
Working Hours: 40hours/ week
Staff Party
Internal Discount: Enjoy internal discounts when using F&B services at Tribe Hospitality venues.
Working Location
Tribe Hospitality's Head Office at Saigon Pearl & Tribe's venues if required.
Applicants are kindly requested to submit their CV in English for consideration and interview opportunities.
Thông tin khác
Địa điểm làm việc
TP.HCM:92 Nguyễn Hữu Cảnh, Saigon Pearl, Phường Thạnh Mỹ Tây, Bình Thạnh
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