HR Officer

Brief summary of job profile:
The HR Officer is responsible for supporting the HR & Admin Manager to conduct various HR tasks and initiatives at the Highlands Coffee Roastery, including:
Recruitment & Training
Employee Relations
Employee engagement/ staff events & activities.
Key Accountabilities:
1) Recruitment and Training
Coordinate and execute recruitment process for non-managerial positions, including:
- Drafting and posting job vacancies on various platforms.
- Sourcing candidates.
- Conducting initial screening of resumes and shortlisting candidates for further evaluation.
- Scheduling/ Attending interviews & preparing interview materials and logistics.
Coordinate the onboarding process and ensure new employees receive necessary trainings and orientation.
Prepare and administer training programs for employees to develop their skills and knowledge.
Maintain training database (materials, records, etc.) & reports effectively to provide to HR & Admin Manager, or other stakeholders when required.
2) Performance Management Implementation
Assist in deploying Performance Management cycles (KPIs setting, Performance appraisal...) from the Head Office to the factory in a timely and efficient manner.
Provide guidance and support to factory staff on the implementation of performance management processes & system.
Maintain performance management documents such as guidelines, reports, etc.
3) Employee Relations
Maintain accurate and up-to-date employee records, including personal information, employment history, performance evaluations, commendations, promotions, warnings, and any disciplinary actions taken.
Handle employee relations, including handling grievances, disciplinary actions, and conflict resolution.
Assist in the communication and implementation of documents, announcements, policies from the company's management to employees.
Assist in working with government departments: Social insurance, fire prevention and fighting, Labor management department, facilitate inspections and reporting as necessary.
Ensure compliance with employment laws and regulations.
4) Employee Engagement/ Staff Events & Activities
Coordinate, organize & communicate employee engagement activities/ staff events & activities.
Collect and analyze employee feedback to propose improvement.