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Responsibilities:
1| Total Rewards Strategy and Governance
- Develop and improve the Total Rewards framework, including job grading, salary structures, incentives, benefits and recognition programs.
- Market benchmarking and pay competitiveness reviews; recommend salary ranges, benefit design and reward priorities.
- Own annual salary review, bonus and incentive planning, from budget scenarios and eligibility rules to implementation and post-review analysis.
- Advise leaders on pay decisions, internal equity, retention risks and reward solutions; ensure consistent governance and cost control.
2| Compensation and Benefits Operations
- Oversee payroll, attendance, allowances, variable payments and final settlements, ensuring accuracy, confidentiality and timely completion.
- Ensure compliance for personal income tax, compulsory insurance, labor contracts, employee records and statutory reporting in Vietnam.
- Manage healthcare, insurance, leave and other benefits, including vendor performance, renewals and service improvements.
- Own people-cost budgeting, forecasting and variance analysis; strengthen HR policies, controls, HRIS, automation and management reporting.
3| Administration and Workplace Operations
- Lead office and workplace operations across the Head Office and hubs, including facilities, reception, assets, access, security, travel and employee support.
- Manage administration budgets,
purchasing plans, contracts and vendors, balancing service quality and cost efficiency.
- Ensure safe, reliable workplaces and business continuity; coordinate maintenance, incidents, office moves and capacity planning.
- Set service standards for each site and partner with Procurement, Finance, IT, Legal and Compliance on workplace projects and controls.
4| Team Leadership and Stakeholder Management
- Lead, coach and develop the C&B and Administration team; set clear priorities, performance standards and development plans.
- Act as the escalation point for complex payroll, benefits, employee-service and workplace matters.
- Build trusted stakeholder relationships, communicate policies clearly and protect sensitive employee information.