Import Export Cus Staff Hanoi (Freight Forwarding)

• Pricing (check rate with airline, coleaders for air' s inquiries)
• Place booking with airline/ co-loader
• Issue booking to customer
• Issue the bill of lading based on the documents sent by the customer. (make HAWBs)
• Issue original docs (HAWB + MNF)
• Update them cargo movement status + handle all troubles
• Send P/A to the agent, bill of lading to customer after goods are delivered to the warehouse.
• Provide full of docs to airline for update their system
• Request & check W/O from sale --> check WO from sale --> download for each BL --> save the rate email from sale to DIGIVIEW
• Key in the revenue, costs into the internal system.
• Issue, send debit note to customers
• Issue invoice, send invoice to agents
• Request Debit note / invoices from air lines / suppliers and check .--> send request payment to Acc Team & arrange payment on internet banking
• Communicate with customers to handle customer request
• Make bonus file monthly send to HR - Make report VOL/Profit send to managers
• Make the contract with Suppliers/New Agent
• Other tasks assigned by Department manager, Branch Manager & General Director.