Mô tả công việc
* Handle Documentation and Requirements:
- Work directly with agents, customers, shipping lines, and partners to follow up on import and export shipments.
- Receive SOP from the OP manager, booking confirmation from CS, and send shipment's timeline to clients.
- Input data into the system, issue A/N, invoices, D/O, declare manifests, and make payments to shipping lines and partners.
- Complete SI, manifest submission, and issue BL to customers.
- Send pre-alert to agents.
* Handle Operational and
* Billing Issues:
- Resolve all problems related to operational jobs.
- Complete the import-export billing process and prepare payment plans.
- Follow the timeline requested by Accountant.
* Monitor Shipments:
- Ensure agents follow SOP.
- Follow up on shipments until delivery is made and empty is returned.
* Reporting and Other
* Tasks:
- Report volume to the Manager weekly.
- Perform other tasks as assigned.
Yêu cầu
- College degree or above, preferably in logistics or international trade.
- Proficient in English, additional languages like Chinese or Japanese are encouraged.
- At least 3 years of experience in freight forwarding, logistics, and import/export.
- Experience in customer service is an advantage.
- Strong communication skills and a team-oriented spirit.
Quyền lợi
Annual travel, teambuilding.
Participation in the social insurance, Medical Insurance.
Professional working environment, friendly community colleagues.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Kinh nghiệm
2 - 5 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Xuất nhập khẩu / Ngoại thương
,
Vận chuyển / Giao thông / Kho bãi
Thông tin chung
- Thu nhập: 10 triệu - 13 triệu
Nơi làm việc