import/export Forwarding Manager

- Oversee the general import/export forwarding operations, ensuring compliance with international/local trade regulations.
- Maintain and enhance customer relations, acting as the primary point of contact for a select group of clients.
- Manage the end-to-end process of customers' business operations, including coordination of logistics, documentation, and customs clearance.
- Lead a dedicated team, providing guidance and support to ensure efficient and effective service delivery.
- Responsible for monthly budget management, including forecasting, tracking expenses, and reporting financial performance to senior management.
- Implement strategies to optimize operational processes and improve customer satisfaction.
**Benefits:**
- Attractive base salary; Month 13th bonus.
- Social insurance on full salary.
- Other benefits according to Vietnam labour law.