Import/Export Operations Specialist (Hanoi)

ABOUT THE ROLE
We are seeking a highly organized and detail-oriented Import/Export Shipment Operations Specialist to join our team supporting a leading global technology company. This is an on-site position requiring daily management of shipment operations with strict attention to deadlines and compliance.
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KEY RESPONSIBILITIES
Shipment Operations Management:
• Review and verify pre-screening files shared by requestors and respond timely
• Collaborate with the Client's Trade Compliance Team to ensure correct HS codes are applied
• Process permanent and temporary import shipments, including demonstration equipment
• Review all shipment documents including invoices, customs forms, AWB, and other required documentation
• Confirm import authorization and track shipments through to final delivery
• Coordinate re-export procedures for temporary import items
• Resolve documentation or classification issues proactively
Reporting and Documentation:
• Prepare and maintain weekly and monthly shipment tracking reports
• Update stakeholders on shipment status regularly
• Maintain accurate records of all import/export activities
• Track compliance with customs regulations and internal procedures
Trade Compliance and Coordination:
• Work closely with the Client's Classification Team to verify and apply correct HTS codes
• Ensure all customs declarations comply with Vietnamese import/export regulations
• Coordinate with customs authorities and freight forwarders
• Support customs audits and regulatory inquiries