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Mô tả công việc
The Import Inside Sales Staff is responsible for taking care of existing clients who import goods from overseas to Vietnam, ensuring efficient transportation modes, and providing detailed solutions. He/she will handle inbound inquiries from KWE origins, reactivate sleeping clients, and contribute to business growth.
• Cultivate relationships with existing inbound clients and identify opportunities to expand business lanes with these clients.
• Respond promptly to inquiries originating from KWE origins.
• Target an existing customer base to reintroduce the company and assess their service requirements.
• Consult clients on the optimal transport means for their goods (Air, Sea, or Road Freight).
• Source new sales opportunities through lead follow-ups and book sales appointments for Field Sales when possible.
• Manage calls and emails related to inbound business, providing service and price information.
• Organize quote requests and internal orders, ensuring timely execution.
• Collaborate with the KWE origin or operations team to research route options and freight requirements for cost-efficient solutions.
• Prepare data and fulfillment quotations, clarify questions, and provide customer service.
• Follow SOP instructions and meet Sales targets.
• Develop new customers by communicating with overseas offices and agents.
• Use the company's proprietary system for creating customer profiles, quotations, and credit applications (training provided).
• Perform other duties as assigned by team leader/management.
• Cultivate relationships with existing inbound clients and identify opportunities to expand business lanes with these clients.
• Respond promptly to inquiries originating from KWE origins.
• Target an existing customer base to reintroduce the company and assess their service requirements.
• Consult clients on the optimal transport means for their goods (Air, Sea, or Road Freight).
• Source new sales opportunities through lead follow-ups and book sales appointments for Field Sales when possible.
• Manage calls and emails related to inbound business, providing service and price information.
• Organize quote requests and internal orders, ensuring timely execution.
• Collaborate with the KWE origin or operations team to research route options and freight requirements for cost-efficient solutions.
• Prepare data and fulfillment quotations, clarify questions, and provide customer service.
• Follow SOP instructions and meet Sales targets.
• Develop new customers by communicating with overseas offices and agents.
• Use the company's proprietary system for creating customer profiles, quotations, and credit applications (training provided).
• Perform other duties as assigned by team leader/management.
Yêu cầu
► Education and experience:
• Bachelor's Degree in Business or a related field, with a focus on International Business, Logistics, Supply Chain, Marketing, or Sales preferred.
• A minimum of 02 years of experience in the freight forwarding industry.
• Knowledge of Freight Forwarding or Non-Vessel Operating Common Carrier (NVOCC) Operations.
► Required skills and abilities:
• Proficiency in using MS Office applications (Outlook, Excel, Word, PowerPoint).
• Proficiency in English. Another language (Japanese, Chinese, Korean, etc.) is a plus.
• Strong negotiation skills and establishing mutually beneficial commitments and expectations.
• Exceptional customer service and sales skills.
• Versatility and willingness to work within a constantly changing industry.
• Ability to work under pressure and multitask in uncertain and complex environments.
• Ability to build trust, respect, and cooperation among the team.
• Excellent written, and verbal communication, and interpersonal skills.
• Proactive and detail-oriented.
► Working conditions and benefits:
• Working Place: Bluesky Office, 01 Bach Dang, Ward 2, Tan Binh District, HCMC
• Working time: 8:00 - 17:35 Monday - Friday (Close Saturday & Sunday)
• Annual Leave: 12 days/year (after probation time)
• Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
• Annual Salary Increase: once per year
• Performance Assessment: twice per year (fixed in April and October)
• Insurance: 24 hours' Accident Insurance, Social Insurance, Health Care Insurance
• Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.
• Bachelor's Degree in Business or a related field, with a focus on International Business, Logistics, Supply Chain, Marketing, or Sales preferred.
• A minimum of 02 years of experience in the freight forwarding industry.
• Knowledge of Freight Forwarding or Non-Vessel Operating Common Carrier (NVOCC) Operations.
► Required skills and abilities:
• Proficiency in using MS Office applications (Outlook, Excel, Word, PowerPoint).
• Proficiency in English. Another language (Japanese, Chinese, Korean, etc.) is a plus.
• Strong negotiation skills and establishing mutually beneficial commitments and expectations.
• Exceptional customer service and sales skills.
• Versatility and willingness to work within a constantly changing industry.
• Ability to work under pressure and multitask in uncertain and complex environments.
• Ability to build trust, respect, and cooperation among the team.
• Excellent written, and verbal communication, and interpersonal skills.
• Proactive and detail-oriented.
► Working conditions and benefits:
• Working Place: Bluesky Office, 01 Bach Dang, Ward 2, Tan Binh District, HCMC
• Working time: 8:00 - 17:35 Monday - Friday (Close Saturday & Sunday)
• Annual Leave: 12 days/year (after probation time)
• Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
• Annual Salary Increase: once per year
• Performance Assessment: twice per year (fixed in April and October)
• Insurance: 24 hours' Accident Insurance, Social Insurance, Health Care Insurance
• Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.
Quyền lợi
Thưởng
Lương tháng 13
Chăm sóc sức khoẻ
Gói chăm sóc sức khỏe Bảo Việt
Lương tháng 13
Chăm sóc sức khoẻ
Gói chăm sóc sức khỏe Bảo Việt
Thông tin khác
NGÀY ĐĂNG
22/04/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Logistics Sales, Import Logistics, English
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
Xem thêm
22/04/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Logistics Sales, Import Logistics, English
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Ngày hết hạn: 27/05/2024
- Thu nhập: Thương lượng
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