Are you seeking a professional and dynamic work environment that values collaboration and encourages individual growth?
Join our team of talented and passionate individuals who embody a youthful spirit and a commitment to excellence. Apply now and unlock your potential with us!
WHO WE ARE:
Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services,
digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.
In 2021, Innovature BPO was proudly recognized the "HR Asia Award, one of the best places to work for in Asia". In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we've cultivated. We're committed to continuously improving our workplace, empowering our employees, and building an even brighter future together.
For more information about us, please access [protected info]
WHAT YOU WILL BE DOING:
KEY RESPONSIBILITIES
1. Revenue Planning & Target Achievement
- Develop quarterly and annual revenue plans aligned with company growth objectives.
- Achieve assigned KPIs including: New client revenue - Expansion revenue - Pipeline quality and movement
2. New Business Acquisition
- Engage with C-suite and senior decision-makers to understand business needs and outsourcing pain points.
- Identify, engage, and nurture potential clients in target verticals (e.g., accounting, e-commerce, tech, healthcare, logistics).
- Conduct outreach via email, LinkedIn, networking events, industry forums, and referrals.
- Deliver compelling sales presentations, product demos, and capability overviews.
3. Sales Pipeline Management & Deal Closing
- Manage the full sales cycle from Outreach -> SQL → Opportunity → Proposal → Negotiation → Contract signing -> Client onboarding.
- Convert qualified leads into revenue-generating clients by demonstrating strong consultative selling skills.
- Develop tailored proposals with support from Solutioning, Operations, and Finance teams.
- Ensure accurate CRM updates and pipeline visibility in line with Sales Ops governance.
4. Account Expansion & Client Relationship Building
- Build long-term relationships with key client stakeholders to position the company as a trusted outsourcing partner.
- Identify upsell and cross-sell opportunities across service lines, locations, and functional areas.
- Conduct business reviews to assess value delivery and growth opportunities
- Partner with Operations to ensure satisfaction and retention
- Collect client and market feedback to inform service evolution and GTM strategy.
5. Collaboration & Internal Alignment
- Coordinate with Marketing to improve lead quality and MQL→ SQL conversion through inbound/outbound activities including aligning campaign messaging, industry positioning, case studies, and event strategy.
- Work with Sales Operations to improve CRM hygiene, forecasting accuracy, and sales process efficiency.
- Liaise with Finance, Client Delivery and TA teams to ensure feasibility of proposals, and finalize sales contracts.
- Participate in cross-functional planning to ensure revenue growth aligns with delivery and financial capacity.
6. Sales Reporting & Forecasting
- Maintain accurate sales dashboards and weekly pipeline reporting.
- Provide realistic revenue forecasts and performance updates to Sales Management.
- Follow company sales governance, deal qualification criteria, and approval workflows, contract review processes, and compliance standards.
WHAT WE ARE LOOKING FOR:
QUALIFICATIONS & REQUIREMENTS
- Bachelor's degree in Business, Marketing, Management, or related fields.
- 5-7 years of proven success in BPO sales or outsourcing sales or headhunter, staffing industry (required).
- Excellent English communication, negotiation, and presentation skills are required.
- Strong understanding of outsourcing models: offshore, nearshore, FTE-based, and managed services.
- Track record of achieving or exceedingly quarterly and annual sales targets.
- Experience selling to US/EU or Japan markets is a strong advantage.
- CRM proficiency (HubSpot, Salesforce, Zoho).
DESIRED ATTRIBUTES
Must-Have
- Hunter mentality with a genuine drive to open new logos.
- Consultative, value-driven sales mindset to lead with discovery and frame solutions around client business outcomes.
- Resilient, persistent, and capable of managing long sales cycles, sustaining momentum and multi-stakeholder engagement across 3 to 6-month deal timelines.
- Relationship-oriented with the ability to present, negotiate comfortably and influence senior decision-makers.
- Highly self-motivated with a strong sense of ownership.
- Strong business acumen and ability to understand operational and financial implications.
- Coachable and process-driven who respects defined sales processes and takes feedback well.
Nice-to-Have
- Existing network in accounting, e-commerce, tech, healthcare, or logistics verticals.
- Familiar with selling offshore/nearshore delivery models (Vietnam or Philippines).
- Uses AI tools in day-to-day sales workflow (prospecting, prep, follow-ups).
- Growth-oriented - naturally spots upsell and expansion opportunities within existing accounts.
WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:
- A competitive monthly salary
- 13th month Tet bonus & bi-annual performance bonus
- 12 Annual Leaves + 2 Sick Leaves + 1 Birthday Leave
- Annual salary review
- Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
- Social insurance and healthcare insurance upon Vietnam Labor Code
- PTI insurance package, and annual health check
- An open culture that spurs creativity, innovation, and inclusivity
- Diverse activities to foster relationships, including company trips, year-end party, employees' birthdays
- An open-space office, a cafeteria, and a range of modern equipment
- Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)
WORK LOCATION: Onsite at The District Building, 159C De Tham, Cau Ong Lanh Ward, HCMC
WORKING HOURS: 9AM - 6PM (Mon - Fri)
We welcome talents to apply by clicking "APPLY"
At Innovature, we are proud to be an equal opportunities employer.
We believe in making decisions about our employees' careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.
We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.
Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.
Find out about our company's life here: