Indoor Sales Support Engineer

***Job scope



Reporting to the Sales Manager, the successful candidate's main primarily responsibility is an indoor position to ensure all enquiries, customer's purchase order and deliveries are in smooth progress. You will provide operational support and work closely with the Business Development Engineers in liaising with their customers for quotation, processing of sales order and ensure the deliveries are fulfill according to customer requirement.



***Responsibilities



1. Product selection, preparing and submission of quotation

2. Processing & overseeing of customer orders and execution

3. Ensuring sales price, term of sales, term of delivery are correct in customer order / sales contract

4. Monitoring outstanding customer orders / deliveries / payment issues

5. Co-ordinate & manage administration & documentation, for smooth flow of sales operation

6. Handle designated Regional Authorized Distributor or customer account

7. Liaise with various departments (Material Management, Production, Shipping, Accounts and Application Engineer related to sales orders when required

8. Track customer orders with factory and communicate closely with customer

9. Monitoring of payment and credit facilities from customer.

10. Compile & summarize sales records & monthly reporting documents.

11. Circulation & electronic filing of quotation, contract confirmation & other related sales documents in the archive system

12. Co-ordinate & follow-up the submission of product and technical drawings for sales order when required

13. Other ad hoc duties provided by Manager / Supervisor

14. Handle mailing or courier of related sales documents and perform other administrative duties when required