Insurance Claim Manager

• Expand the network of insurance partners to include health insurance and life insurance, insurance and health care related services.
• Building and co-organizing various activities and programs with insurance partners to contribute to the development of the company's brand and increase the number of customers paying through insurance.
• Manage directly the Cashier team Paying through the insurance company at the branch clinic.
• Update new processes and regulations from insurance partners to ensure that the team of Cashiers - Insurance Payers provides advice, quick payment operations, in accordance with the process of each insurance company on the internal storage system.
• Professional periodic training and insurance reimbursement procedures for old and new employees.
• Checking, making statistics and reporting on the sales of payment through the insurance company on a weekly and monthly basis.
• Consulting and settling arising questions and complaints (if any) related to insurance payment for customers.
• Propose and implement activities of customer care policy for insurance payment.
• Evaluate the working efficiency and transparency of employees making payments through the insurance company.
• Support other ah-hoc tasks required by the Line Manager and the Board of Directors.