Mô tả công việc
POSITION SUMMARY:
The Application Engineer will focus on hands-on application support and execution for manufacturing systems in Vietnam. The primary responsibility of this role is to support the rollout, localization, and stable operation of Shanghai-led IT initiatives within the Vietnam factory environment.
This position is execution-oriented and delivery-focused, designed to strengthen day-to-day system operations and project implementation across MES, MPP, BPM, and SAP applications. The role serves as a critical bridge between factory users and the Shanghai consulting and development teams-collecting and clarifying user issues, feeding requirements and feedback back to the development side, and driving solutions through to on-site execution and user adoption.
JOB RESPONSIBILITIES:
1. Manufacturing Application Support & Execution
- Provide hands-on support for manufacturing applications, including MES, MPP, BPM, and SAP-related shop floor systems.
- Support daily system operation, issue analysis, and resolution to ensure production continuity and data accuracy.
- Assist with basic troubleshooting, system configuration validation, and operational stability.
2. Shanghai-Led System Rollout & Localization
- Support the rollout and expansion of Shanghai-led IT solutions and standards into Vietnam.
- Work closely with APAC / Shanghai IT and consulting teams to localize workflows where required to fit Vietnam factory operations.
- Ensure solutions are practical, deployable, and adopted by local users rather than simple "copy & paste" implementations.
3. Project Implementation & Delivery Support
- Participate in project execution activities, including requirement clarification, testing coordination, go-live support, and post-go-live stabilization.
- Coordinate with internal IT teams, consultants, and vendors during delivery phases.
- Track execution status, risks, and issues, and provide structured updates to APAC IT leadership.
4. User Engagement & Feedback Loop
- Act as the primary liaison between factory users and Shanghai consulting / development teams.
- Collect, analyze, and clearly articulate user issues and operational feedback.
- Support the rollout of delivered solutions to end users and assist with on-site adoption.
5. Documentation & Operational Governance
- Maintain basic documentation for system configurations, operational procedures, and key changes.
- Follow established governance standards related to change management, access control, and operational compliance.
- Ensure transparency and traceability in system support and execution activities.
Yêu cầu
REQUIREMENTS AND PREFERRED EXPERIENCE:
Required Qualifications & Skills
• Strong execution mindset with the ability to translate requirements into practical, on-site actions.
• Strong problem-solving skills and attention to operational detail.
• Chinese (Mandarin) language capability is required to support close collaboration with the Shanghai IT and consulting teams.
Preferred Experience
• Experience in manufacturing or factory IT environments.
• Exposure to system rollout, standardization, or cross-site IT projects.
• Experience working with regional or global IT teams.
• Hands-on experience supporting manufacturing or factory applications (MES, SAP, or similar systems).
Role Scope & Boundaries
• This role is an individual contributor position and does not include people management responsibilities.
SKILLS, ABILITIES AND KNOWLEDGE:
• Ability to effectively communicate; excellent written and verbal communication skills.
• Effective organizational skills with attention to detail.
• Ability to work in a fast-paced environment and adapt quickly to change; demonstrates learning agility.
• Proven ability to work independently and collaboratively within a high-performing team.
• Willingness to develop, is self-aware, and open to feedback.
WE OFFER YOU:
• Work environment that harbors a culture of collaboration and community • Learning and development opportunities
PHYSICAL REQUIREMENTS:
You must be able to complete all physical requirements of the job with or without reasonable accommodation, including:
• Must be able to communicate effectively through multiple forms of technology (including Social Media Platforms) with telephone and computer. Must be able to receive and convey information.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Repetitive motions such as lifting and turning.
• Communicate with customers via telephone and computer. Must be able to receive and convey information.
• Required to lift, retrieve or reposition products weighing up to 50 pounds.
WORK ENVIRONMENT/LOCATION/FLEX ARRANGEMENT:
• SVP Worldwide offers a fast-paced and ever-changing environment. This position will be remote.
Why You Will Love Being a Part of the SVP Worldwide Team:
At SVP Worldwide, we celebrate diversity, equity, and inclusion and strive to employ a unique workforce that is reflective of our consumers across the globe. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. SVP Worldwide is an equal opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration
Quyền lợi
Thưởng
Negotiable, fair and attractive competitive enviroment. Considering annual salary increase + Bonus
Chăm sóc sức khoẻ
Social insurance, health insurance, unemployment insurance according to the provisions of labor law
Đào tạo
Learning and development opportunities
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > System/Cloud/DevOps Engineer
KỸ NĂNG
New Product Rollout, Bridge Engineering, SAP / ERP, Localization, Manufacturing Execution System, Localization, Localization, Localization
LĨNH VỰC
Cơ khí/Máy móc/Thiết bị công nghiệp
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- KCN Tân Trường, xã Tân Trường, huyện Cẩm Giàng, Tỉnh Hải Dương