IT Application Support All Level

• Set up master configuration for all applications.
• Define user roles in IT systems based on processes and responsibilities of users.
• Assign, change and withdraw user access rights.
• Apply changes into the production environment.
• Monitor application issues and take early measures aligned with business plan.
• Participate to all kind of support testing and acceptance processes.
• Participate to IT projects as IT Application Support role.
• Act as the second level of support for the business systems.
• Cooperate with external partners, monitor and report their performance.

1. Education and Experience:

• University degree
• At least 3 years of experience in application support and administration in banking or finance industry.

2. Skills:

• Deep knowledge of IT operational procedure as Incident, Change management
• Knowledge of SQL and reporting tools
• Knowledge of the system integration techniques (web services, ESB, ETL, ...)
• Knowledge of database management (Oracle, MS SQL, Mongo, PostgreSQL,...)
• Ability to work in instantly changing environment
• Good at English communication

Understanding candidates' expectations of the ideal workplace, we always put the people element at the top of our priorities. ​

Primary benefits:

• Performance- based KPI Bonus ​
• Yearly revision for salary or promotion
• 14+ Annual Leaves​
• Health Care Insurance and Annual Medical Check- up​
• Team Building activities: Year- end Party, New-year Party, Company trip, ...
• Learning workshops: Orientation Training, Management Development Training Programs​, Security Anti-Frauds training programs, ...