IT Application Support

Công Ty TNHH Bosch Global Software Technologies

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 26/04/2023

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

phần mềm công nghệ

Mô tả công việc

First responders to customers as automotive big brands via phone and ticket system.
First responders to suppliers
Handling Tickets, Inquiries, Checking Monitoring & Alarming
Restart and Repair Processing of Correction Service
Evaluation of Monthly Reports
Coordinate with L2 team
Onboarding new customers (interface...) and customer handbook.

Yêu cầu

Bachelor's degree in Computer Science/ Data Science/ IT/ Business Administrator/ Geodesy/ Mapping/ Physics
Service Operation / Software Support / Application Support + Ticket System Management: 1, 2 years experience (Ticketing, Customer Supplier (B2B) Communication)
Database knowledge
Experience with one of following platforms is preferable Grafana, Icinga Zabbix, Influx
Experience in documentation is preferable
English communications skills at business level
Be proactive, Be able to self study, Be able to lead others and lead yourself
Nice to have Process knowledge experience such as ISO 20000

Quyền lợi

Why BOSCH?
Because we don't just follow trends, we create them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities
Working in one of the Best Places to Work in Vietnam
Join a dynamic and fast growing global company (English-speaking environment)
13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
100% monthly basic salary and mandatory social insurances in 2-month probation
Onsite opportunities: short-term and long-term assignments
15++ days of annual leave + 1 day of birthday leave
Premium health insurance for employee and 02 family members
Flexible working time
Lunch and parking allowance
Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
Fitness & sport activities: football, badminton, yoga, Aerobic
Free in-house entertainment facilities and snack
Join in various team building, company trip, year-end party, tech talks and a lot of charity events

Thông tin chung

Ngày hết hạn: 26/04/2023
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH. BGSW Vietnam has started its operations from 19th October, 2010 at E-Town2 in HCMC. Today, BGSW Vietnam has offices in both Ho Chi Minh city and Hanoi with more than 4500 currently working.

o HCM Office: Etown 2 Building, 364 Cong Hoa Street, Ward 13, Tan Binh District, HCMC

o HCM Office: OfficeHaus...

Quy mô công ty

Từ 501 - 1000 nhân viên

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