IT Application SupportCông Ty Tài Chính TNHH MTV Shinhan Việt Nam

Nơi làm việc: Hồ Chí Minh

Ngành nghề: IT phần mềm, Bộ Phận Hỗ trợ, QA-QC/ Thẩm định/ Giám định

Lương: Thỏa thuận

Hình thức: Toàn thời gian

Ngày đăng: 26/08/2024

Hạn nộp: 26/09/2024

Ứng tuyển

Phản ánh

Job Summary

Key Roles & Responsibilities

1. Enterprise application monitoring and support

• Monitor and do health check to ensure applications are in good status.

• Support applications to ensure timely fix when having issue.

• Co-work with other stakeholders with effective communication for effective application support, application/system optimization and continuous application/system enhancement.

• Support Application Support Manager to investigate and give out feasible solutions on cost and time manner to ensure applications are timely up-to-date.

• Continuously update knowledge on the company business processes, system workflows and application manual.

• Join Application development team to analyze business, develop and customize existing applications/systems when necessary.

2. Application quality assurance

• Ensure quality assurance for all applications delivered by both external and internal Application Development teams.

• Proactively assist users on testing systems/applications and follow up with timely delivery.

• Manage system documents (user manuals, troubleshooting, system design) to ensure these documents are always up to date with the latest versions from enhancements or bug fixes.

Job Requirements

1. Qualification

• University Degree majored in Information Technology

2. Work Experience

• Minimum 03 years working experience in Application support, Software development and, systems architecture

• Experience on PL/SQL (script and queries)

• Good experience support end user

• Experience on application development (Java...)

• Have working experience in Finance/ Banking/ Insurance is a plus

• Good experience on ITIL framework and process is a plus

3. Knowledge

• Knowledge on software development even join development team to develop when necessary

• Good at trouble shooting, root cause analysis

• Good at analyzing log files

• Support BA & Tester roles in the projects of development team

• Able to communicate effectively with different stake holders

• Good at business analysis and system analysis

• Consult effective solutions for BUs.

4. Skills

• Communication

• Problem-solving

• Effective application support

• Good collaboration

• Critical thinking

• Can-do attitude

• Time management

Nộp hồ sơ ngay

Giới thiệu công ty

Công Ty Tài Chính TNHH MTV Shinhan Việt Nam việc làm

Cạnh tranh

Hồ Chí Minh

30/10/2024

Vị trí IT Application Support do công ty Công Ty Tài Chính TNHH MTV Shinhan Việt Nam tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về IT Application Support hoặc công ty Công Ty Tài Chính TNHH MTV Shinhan Việt Nam ở các link phía trên

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