IT Business Analyst

• Work with the Technical Manager to clarify requirements, and business goals and understand technical solutions.
• Build technical specification documents, to meet business and user requirements, and keep product and process documentation up to date.
• Effectively communicate your insights and plans to cross-functional team members and management and assist in making communication & information transparent between team members.
• Writes the Jira tasks and works with the DEV team to come up with estimations.
• Creates and updates product and process documentation.
• Carry out and monitor features from the beginning of the implementation until the features are trained and handed over to support team.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Staying up to date on the latest processes and IT advancements to automate and modernize systems.
• Performing requirements analysis.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managers.
• Performing user acceptance testing.
• Prioritizing initiatives based on business needs and requirements.
• Monitoring deliverables and ensuring timely completion of projects.

• Bachelor's degree in Computer Science, Engineering, Mathematics, Financial or a related field.
• At least 3 years of experience as a Business Analyst.
• Good at documentation and writing skills
• Excellent organizational, analytical, as well as oral and written communication skills both in English and Vietnamese.
• Ability to work in a global team environment
• Familiar with agile software development processes and tools (JIRA, Confluence, Figma)
• Excellent working attitude, problem-solving skills, critical thinking, and communication skills
• Knowledge of the software development process, especially software requirement analysis.
• Very detailed and strong responsibility.
• Excellent organizational, analytical, as well as oral and written communication skills both in English and Vietnamese.
• Good listening and interviewing skills to understand a customer's business environment and processes.
• Mature judgment to identify and analyze problems and implement solutions.

Nice to have

• Experience in Supply Chain, Distribution, Retailers, Manufacture, and Logistics is a plus.
• Exceptional presentation and client relation skills.
• The ability to handle multiple projects in a fast-paced environment.

● Competitive Compensation and Benefits

• Attractive salary (13th-month salary, salary review per year) and project bonus
• Good opportunity for promotion through a regular performance review system.
• Be provided with high-performance laptop and screen
• Attractive and clear career path.

● Exciting Activities

• Annual company trip and regular team-building parties

● Flexible And Professional Working Environment

● Social insurance and Health Care Benefits

• Allowance for sickness, maternity and paternity.
• Health care program, PVI Health Insurance

● Inclusive Culture

• Friendly, open-minded, young and supportive colleagues
• Working Time: 9:00 AM -6:00 PM from Monday -Friday
• Flexible working time when needed
• WFH 4 days/ month