IT HelpDesk (Biên Hòa - Đồng Nai)Công ty TNHH Cúc Tây Retail

- Install and maintain the operation of the network devices (Computers, printers, copiers, cameras, timekeepers...).
- Manage information technology equipment and contact suppliers about warranty, replacement, new purchases....
- Build and set up internal network for the company if any, configure firewall devices, routers, servers, wifi...
- Manage Server and network system, and software (such: Qube, SAP, ...) data backup system, serving the entire company's activities at Ho Chi Minh office and Long Binh ICD Industrial Park.
- Planning/proposing maintenance plans, upgrading systems and equipment periodically or according to the development requirements of the company.
- Responsible for implementing information security and safety, network security on the entire system of the company: LAN, Wifi network, servers, workstations including desktops and laptops, firewalls...
- Support users in installing, configuring, and troubleshooting POS and ERP machines.
- Manage and monitor camera systems and extract data when requested.
- Other tasks assigned by management.