Mô tả công việc
Summary of the position: Maintain the operation of technology equipment and the company's network systems.
• Monitoring and operating servers in the Server room:
• Monitor the operation of Lenovo physical servers, Windows Server, VMWare ESXI virtual servers, Linux virtual servers.
• Monitor the operations of the Genesys call center system, WDE calling software, and Pulse.
• Maintain the stability of servers in the server room.
• Assist in deploying and configuring services on servers when requested by the headquarters.
• Perform daily checks in the server room: power, network, air conditioning, The temperature and humidity of the room.
• Check and trap mice.
• Manage the CCTV system, domain Hik-connect.
• Manage the time attendance system.
• Maintain API connectivity operations: Collaborate with Điện Máy Xanh to support and maintain API operations between the Điện Máy Xanh Portal and the CRM system.
• Monitor and operate the network system: Manage the company's network systems: LAN, WIFI at Ho Chi Minh, Ha Noi, Hai Phong, Da Nang.
• End-user support (computer, laptop hardware, software, printer, photocopier, platforms).
• Asset and technology equipment management.
• Analog PBX management: Monitor and operate the Analog telephone exchange.
• Procurement of equipment and management of contracts, maintenance.
• Read reports / logs / instruction manuals.
• Zalo OA Administration.
Yêu cầu
• Education: Graduated from college/university - Information Technology (Majors: Computer Networks, Computer Science, or related fields)
• At least 1 year of experience in a similar position such as IT Helpdesk in an Enterprise IT environment.
• Solid experience in System Administration, Linux, and Windows.
• Preference will be given to candidates holding certifications such as MCSA, CCNA, CCNP, MCSE or Linux.
• Experience in supporting and troubleshooting IT equipment for end users (both software and hardware), including desktop computers, laptops, IP/Analog phones, printers, network devices, routers, firewalls, Wi-Fi, etc.
• Solid foundational knowledge of:
o Deployment and operation of physical and virtual servers.
o Internal network systems (LAN), VPN.
o Enterprise IT infrastructure.
• Basic knowledge of information security and system security.
• Ability to analyze issues, identify root causes, recognize potential risks, and proactively coordinate with relevant technical teams for resolution and prevention.
• Experience in implementing at least one or multiple personal or enterprise projects (able to present or provide evidence if required).
• Experience in monitoring and operating IT systems.
• Experience in deploying and managing VoIP / Analog PBX systems.
• Experience in supporting the deployment and operation of enterprise systems such as Microsoft 365, ERP, Dynamics 365, and internal applications.
• Ability to use Postman and related tools for basic API testing.
• Experience in deploying and operating CCTV monitoring systems.
• Skills in operating system installation, data backup, and data recovery for PCs, laptops, and macOS devices.
• Perform IT asset and equipment management (IT Asset Management).
Quyền lợi
Bảo hiểm
Phụ cấp
Đồng phục
Thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Chế độ nghỉ phép
Thông tin khác
Nơi làm việc
Hồ Chí Minh (Quận 5)
Cấp Bậc
Nhân viên
Hình Thức
Nhân viên chính thức
Kinh Nghiệm
1 Năm
Mức Lương
Lương thỏa thuận
Ngành nghề
CNTT - Phần cứng / Mạng
Hạn chót nhận hồ Sơ
31/08/2026
Thông tin chung