IT Helpdesk

Công ty: Công ty TNHH Pentalog Việt Nam
Địa điểm làm việc: Cầu Giấy , Hà Nội
Mô tả công việc:
(Mức lương: Thỏa thuận)
- Monitoring, answer and log all customer questions and issues accurately and efficiently into the ticketing system;
- Troubleshoot hardware, software, and network-related issues;
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Development of your career within an international company;
- Opportunity to be trained and work in Europe & Asia;
- The chance to learn and get training on trending technologies/ frameworks from professional teams;
- Paid annual leave: 26 days (11 holidays +15 vacation days)
- Attractive salary and bonuses (including annual bonus + Tet bonus);
- Social/ Medical Insurance in accordance with Vietnamese Laws;
- Attractive GINET healthcare in addition to basic insurances regulated by the Labor Code;
- Free English and French language courses held at the company;
- Summer Holiday, Noel party: Annual; Team building: quarterly;
- Activities: company events, parties, football club, game club, ping pong club, dancing club, etc.;
- Relaxation with all-day, free tea & coffee;
- Working schedule - 8h/day (from Monday until Friday).
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- At least 3 years of experience in the role of Support/System/Admin;
- Basic IT knowledge in OS: Windows 2000/XP/Seven/8/10, Windows 2003/2008/2016 Server (ActiveDirectory);
- Knowledge of Linux/Unix;
- Knowledge of Docker and Kubernetes is a plus;
- Good mindset, team-work, attitude;
- Good English level;
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: IT Helpdesk