IT Infrastructure Supervisor

• Manage Piaggio Vietnam (PVN) infrastructure and PVN helpdesk services
• Install, configure, and maintain the hardware and software components of the PVN network, such as routers, switches, firewalls, servers, workstations, printers, scanners, etc.
• Monitor the performance and security of the PVN network, troubleshoot any issues, and implement backup and recovery plans.
• Respond to the requests and inquiries of the PVN users, provide technical assistance and guidance, and resolve any problems related to the PVN network and applications.
• Document the PVN network configuration, policies, procedures, and best practices, and update them regularly.
• Research and evaluate new technologies and solutions that can improve the PVN network efficiency and functionality.
• Communicate with the IT Piaggio Group members and stakeholders in global projects, understand their requirements and expectations, and provide feedback and suggestions.
• Analyze the needs and challenges of the APAC sites on IT solutions/services, such as web development, mobile applications, e-commerce platforms, etc.
• Monitor the performance and quality of the ICT solutions/services for the APAC sites, troubleshoot any issues, and provide enhancements and upgrades as needed.
• Manage PVN IT contracts, contact point with local suppliers on IT fields
• Other tasks assigned by manager
Location: Vinh Phuc & Hanoi (Bus & allowance for employees from Hanoi)