IT Manager

IT Infrastructure & Hardware Management:
Ensure stable and efficient hardware and network infrastructure.
Maintain and manage network systems, servers, storage, and backup solutions for business continuity.
Oversee IT asset management, including PCs, laptops, barcode scanners, printers, and production-related IT systems.
Lead IT procurement, working with vendors to acquire cost-effective hardware, software, and service solutions.
Monitor IT system uptime, troubleshoot technical issues, and implement preventive maintenance schedules.
Software & Applications Management:
Ensure smooth operation of enterprise software, ERP systems, and manufacturing-related applications.
Collaborate with departments to analyze business needs and develop IT solutions to optimize processes.
Lead the implementation, testing, and integration of new software solutions.
Provide user training and technical support for software applications.
Information Security & Compliance:
Develop and implement IT security policies to protect company data and networks.
Monitor cybersecurity risks and deploy necessary security solutions such as firewalls, anti-virus, and access controls.
Ensure compliance with data protection regulations and industry security standards. Secure critical data related to intellectual property, client information, and supplier contracts.
Perform regular security audits, penetration tests, and vulnerability assessments.
Implement disaster recovery and business continuity plans to safeguard operations.
IT Operations & Controls:
Establish and enforce IT governance frameworks and best practices for the organization.
Ensure IT systems comply with legal and regulatory requirements.
Monitor and manage IT budgets, procurement, and resource allocation.
Establish system controls and monitoring mechanisms for performance optimization.
Team Leadership & Communication:
Build and lead an effective IT team, ensuring proper succession planning.
Provide technical guidance, mentorship, and training for IT staff.
Conduct regular meetings with management and departments to discuss IT-related strategies.
Communicate IT updates, policies, and security best practices across the organization.
IT Support for Manufacturing & Production Systems:
Support automation and digitalization of production processes.
Ensure seamless operation of warehouse management systems.
IT Asset & License Management:
Track IT hardware and software assets across multiple locations (factory, warehouses, sales office).
Ensure software licenses, ERP subscriptions, and cybersecurity tools are up to date.
Optimize IT budget allocation by evaluating software renewals, hardware upgrades, and cloud computing costs.
Implement remote monitoring and control solutions for IT infrastructure.
IT Support & Helpdesk Services:
Establish an IT helpdesk system to handle support tickets efficiently.
Provide IT support across departments (production, logistics, sales, finance, HR, etc.).
Train employees on IT best practices, including cybersecurity awareness.
Monitor and improve end-user experience with IT systems.
Working conditions:
Workplace: 08 Phan Dinh Giot, Ward 2, Tan Binh dist., HCMC.
Working hour: [protected info] (Monday - Friday).