IT Officer / Nhân viên công nghệ thông tin
Radisson Blu Resort Hoi An
Địa điểm làm việc: Quảng Nam
Hết hạn: 10/08/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
Participates in the implementation of business strategies for IT which are aligned with Radisson Hotel Group's overall mission, vision values, and strategies
Troubleshoots and provides technical support
Support IT Manager in managing and support users, the customer.
Sets up, installs, configures, and maintains computers located at Radisson Blu Resort Hoi An.
Installs and troubleshoots PC operating system and office applications such as Microsoft Office, Microsoft Outlook.
Support IT Manager in maintaining the user accounts for hotel applications such as the Opera, Sun, POS, MC, Connect, Rezidor, and other hotel applications
Maintains availability and security of networks throughout the hotel
Monitors wireless network for hotel guests and employees
Keeps networks compliant with corporate guidelines
Maintains network security
Ensure anti virus program and data are up-to-date and running properly on all computers.
Stays current on technical updates and changes to hotel utilized applications
Relays important information and timing of new releases, system repairs, and downtime
Work with vendors to troubleshoot and resolve issues on request of IT Manager
Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Communicate effectively with guests, co-workers and the manager
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
At all times projects a favorable image of the Hotel to the public
Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives
Attends work on time as scheduled
Follows safety and security rules and procedures
Troubleshoots and provides technical support
Support IT Manager in managing and support users, the customer.
Sets up, installs, configures, and maintains computers located at Radisson Blu Resort Hoi An.
Installs and troubleshoots PC operating system and office applications such as Microsoft Office, Microsoft Outlook.
Support IT Manager in maintaining the user accounts for hotel applications such as the Opera, Sun, POS, MC, Connect, Rezidor, and other hotel applications
Maintains availability and security of networks throughout the hotel
Monitors wireless network for hotel guests and employees
Keeps networks compliant with corporate guidelines
Maintains network security
Ensure anti virus program and data are up-to-date and running properly on all computers.
Stays current on technical updates and changes to hotel utilized applications
Relays important information and timing of new releases, system repairs, and downtime
Work with vendors to troubleshoot and resolve issues on request of IT Manager
Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Communicate effectively with guests, co-workers and the manager
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
At all times projects a favorable image of the Hotel to the public
Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives
Attends work on time as scheduled
Follows safety and security rules and procedures
Yêu cầu công việc
Minimum of two years experience of IT Officer in an International Hotel Brand
College's degree preferred
Good oral and written communication skills
Able to collaborate effectively with other hotel employees and management
Ability to multitask and work well under pressure
Demonstrated skills in Microsoft Office, Windows 10, Windows Server
Experience with Micros, Opera, and other hotels related applications a plus
Experience with in Network and PABX system
Related IT certifications a plus
College's degree preferred
Good oral and written communication skills
Able to collaborate effectively with other hotel employees and management
Ability to multitask and work well under pressure
Demonstrated skills in Microsoft Office, Windows 10, Windows Server
Experience with Micros, Opera, and other hotels related applications a plus
Experience with in Network and PABX system
Related IT certifications a plus
Quyền lợi được hưởng
Competitive salary and benefit package
Learning and development within Radisson Hotels Group
Internal Careers Advancement
Company shuttle bus
Uniform & duty meals
Learning and development within Radisson Hotels Group
Internal Careers Advancement
Company shuttle bus
Uniform & duty meals
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Điện Bàn - Quảng Nam
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
IT
Vị trí
Nhân viên
Cập nhật
17/[protected info]
1
Nơi làm việc
Huyện Điện Bàn - Quảng Nam
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
IT
Vị trí
Nhân viên
Cập nhật
17/[protected info]
Thông tin chung
- Ngày hết hạn: 10/08/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Radisson Blu Resort Hoi An is your ideal beachside getaway nestled right at the water's edge of Ha My beach and just a short drive from both Hoi An and Da Nang. Nurture your mind, body, and soul at our on-site spa, discover a range of activities including cycling, beach volleyball, tennis, and...
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