Coordinate with relevant departments to ensure efficiently and timely IT services, include but not limit to:
manage IT appliance and equipment plan
provide orientation, users guide and helpdesk service
monitor the utilizing of Napas, E-Tax, Citad, VCB Money...
develop and maintain the normal operation of branch network, SBV's connection, infrastructure, core banking, and internal bank systems...
Handle and resolve system issue and trouble;
Be in charge of regular/non-regular IT report to State Bank of Vietnam (SBV), and Head Office in Korea
Ensure complying with internal policies, laws and regulations of SBV or competent [protected info] operation of IT department;
Other tasks as assigned by Line Manager.
At least 2 years of experience in
IT helpdesk, report, and operation... especially banking industry is a plus
Bachelor's degree in IT or related major
Good command of English
Ability to comprehend and work with IT-related legal documents; strong knowledge of laws and regulations regarding Information System Security
Be careful, dependable, truthful, dedicated and teamwork spirit