IT Service Engineer

Công ty IT Solutions của Nhật (Thiết bị in ấn, Văn phòng thông minh, Thiết bị y tế) tìm kiếm 01 IT Service Engineer của Bộ phận Thiết bị y tế
●Service engineers play a key role in overseeing the efficient operation and maintenance of PACS/AI within customer organizations.
The role requires a combination of technical expertise, leadership skills and a deep understanding of healthcare information systems.
1. systems management
- In collaboration with business partners, oversee upgrades and updates to enhance system performance and security and maintain PACS/AI operational efficiency.
- Work with the IT team (both hospital and/or business partners/resellers) to integrate PACS with other health information systems.
2. user support
- Work with business partners/resellers to provide end-users with technical support to address issues related to image storage, acquisition and transmission.
3. quality assurance
- Monitor and maintain the quality of medical images stored in PACS/AI and ensure compliance with industry standards
4. project management
- Leads business partners and contributes to PACS/AI related projects, overseeing system enhancements, upgrades and migrations.
- Work with business partners to develop and execute project plans to schedule and budget.
5.Documentation.
- Maintain comprehensive documentation on PACS/AI configurations, procedures and user guides.
- Ensure documentation is up-to-date and readily accessible to stakeholders.
6. other
Communicate with Head Office development, SOL departments and overseas service departments in Japan / other duties as assigned from time to time.
Possibility of travel to HCM once or twice a month.
Possibility to travel to Japan once every 2 or 3 years.