It Site Infrastructure - Pc (Night Shift)- Hcmc
SUMMIT POLYMERS VIETNAM
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 15/09/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
Summary/Tổng quan:
This is a technical position responsible for the Site Infrastructure Support. Both computer and over the phone work with USA facilities (During USA normal office hours, 8pm to 5am in Vietnam). Primarily focused on PC technical support through Service Desk methods (electronic requested tickets and phone calls) and assisting with basic network and department tasks
Report to IT Sites Infrastructure Manager.
Responsibilities and Duties:
Under the general supervision is responsible for the following tasks - locally, as well as remotely:
Provides PC and basic Network connectivity technical support and repair as needed.
Understanding and use of a ticket system (Summits own ServiceNow help system)
Remote access of PCs to assist users
Provides software and account technical support and repair as needed.
Assists in corporate hardware and software inventory (SCCM)
Assists in the recordkeeping of software licenses and an accurate media inventory
Other duties as assigned.
This is a technical position responsible for the Site Infrastructure Support. Both computer and over the phone work with USA facilities (During USA normal office hours, 8pm to 5am in Vietnam). Primarily focused on PC technical support through Service Desk methods (electronic requested tickets and phone calls) and assisting with basic network and department tasks
Report to IT Sites Infrastructure Manager.
Responsibilities and Duties:
Under the general supervision is responsible for the following tasks - locally, as well as remotely:
Provides PC and basic Network connectivity technical support and repair as needed.
Understanding and use of a ticket system (Summits own ServiceNow help system)
Remote access of PCs to assist users
Provides software and account technical support and repair as needed.
Assists in corporate hardware and software inventory (SCCM)
Assists in the recordkeeping of software licenses and an accurate media inventory
Other duties as assigned.
Yêu cầu công việc
Education and Experience:
A minimum of three year experience at a medium/large corporation with a working knowledge of Windows 10, TEAMS, Active Directory, PC imaging/troubleshooting, Service Desk ticketing system, and basic networking.
Skill and Abilities:
Possesses the ability to gather and analyze information and make decisions from a limited number of choices
Above average English communication skills (written and verbal) to communicate directly with end-users
Experience with all Microsoft applications (Office 365).
Good problem solving / troubleshooting skills
A minimum score of 20 on the Wonderlic Contemporary Cognitive Ability Test (If required)
Working hours:
During USA normal office hours, 8pm to 5am in Vietnam
A minimum of three year experience at a medium/large corporation with a working knowledge of Windows 10, TEAMS, Active Directory, PC imaging/troubleshooting, Service Desk ticketing system, and basic networking.
Skill and Abilities:
Possesses the ability to gather and analyze information and make decisions from a limited number of choices
Above average English communication skills (written and verbal) to communicate directly with end-users
Experience with all Microsoft applications (Office 365).
Good problem solving / troubleshooting skills
A minimum score of 20 on the Wonderlic Contemporary Cognitive Ability Test (If required)
Working hours:
During USA normal office hours, 8pm to 5am in Vietnam
Quyền lợi được hưởng
- Laptop
- Chế độ bảo hiểm
- Đồng phục
- Đào tạo
- Tăng lương
- Nghỉ phép năm
- Chế độ bảo hiểm
- Đồng phục
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Thông tin chung
- Ngày hết hạn: 15/09/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
WE ARE A LEADING GLOBAL SUPPLIER OF AUTOMOTIVE INTERIOR SYSTEMS Everything we do is centered around precision and excellence. With almost 50 years of serving the automotive industry, our customers rely on us to deliver outstanding results because we are committed to continuous improvement in management, quality, cost, delivery and technology.
WE ARE A LEADING AUTOMOTIVE SUPPLIER OF KINETIC AND DECORATIVE SYSTEMS. Everything we do is centered around precision and excellence. With almost 50...Chi tiết WE ARE A LEADING AUTOMOTIVE SUPPLIER OF KINETIC AND DECORATIVE SYSTEMS. Everything we do is centered around precision and excellence. With ...
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