Mô tả công việc
Provide technical support for hardware and software issues.
Troubleshoot and resolve issues with Windows and Linux operating systems.
Address power and network-related problems.
Maintain and repair computer hardware and peripherals.
Assist users with IT-related queries and provide excellent customer service.
Document and track issues and resolutions in a ticketing system.
Pulling network cables, connecting lines of technology devices
Disassemble and assemble IT- related devices
Collaborate with team members to ensure efficient operation of the IT department.
Participate in team meetings and contribute to continuous improvement initiatives.
Solve problems with DNC and MES stations in a manufacturing environment.
Yêu cầu
Strong knowledge of Windows and Linux operating systems.
Proficiency in troubleshooting hardware and software issues.
Experience with network troubleshooting and power management.
Excellent customer service and communication skills.
Ability to work both independently and as part of a team.
Strong organizational and time management skills.
Patience and the ability to remain calm under pressure.
Experience with IT ticketing systems is a plus.
Able to communicate in English; strong written English skills are required to ensure clear and effective communication.
Quyền lợi
Được tham gia đầy đủ bảo hiểm xã hội, bảo hiểm y tế, bảo hiểm thất nghiệp theo quy định.
Phụ cấp ăn trưa và phụ cấp đi lại.
Thưởng hiệu suất và thưởng theo kết quả kinh doanh.
Xét tăng lương định kỳ.
Nghỉ phép năm theo quy định và thêm ngày nghỉ theo thâm niên.
Thông tin chung
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