It Support Engineer - Microsoft Premier Support
Công ty TNHH ITECHWX
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 07/01/2025
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: 20 - 24 triệu VNĐ
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Responsibilities:
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
• Sticks to service responsibilities to reach high performance standards.
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft - never put customer PII at risk.
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
• Sticks to service responsibilities to reach high performance standards.
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft - never put customer PII at risk.
Yêu cầu
• Have experience in customer-facing roles.
• Excellent spoken English is a must.
• Excellent customer service skills
• Passion and desire to develop in the IT industry
• Excellent spoken English is a must.
• Excellent customer service skills
• Passion and desire to develop in the IT industry
Quyền lợi
Chăm sóc sức khoẻ
Annual Health Checkup
90% contribution of the gross salary to social insurance from the company side
Nghỉ phép có lương
12 days of annual leave, 8 days of sick leave
Khác
Competitive salary depending on experience
Full salary during the probationary period
For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
Working 5 days a week with 2 unfixed days
Annual Health Checkup
90% contribution of the gross salary to social insurance from the company side
Nghỉ phép có lương
12 days of annual leave, 8 days of sick leave
Khác
Competitive salary depending on experience
Full salary during the probationary period
For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
Working 5 days a week with 2 unfixed days
Thông tin khác
Địa điểm làm việc
- Binh Thanh, Ho Chi Minh
Việc làm Hồ Chí Minh
Việc làm Quận Bình Thạnh
- Binh Thanh, Ho Chi Minh
Việc làm Hồ Chí Minh
Việc làm Quận Bình Thạnh
Thông tin chung
- Thu nhập: 20 - 24 triệu VNĐ
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 07/01/2025
Giới thiệu công ty
Xem trang công ty
Overview about iTechWX Vietnam
iTechWX Vietnam
Wicresoft is a global Chinese digital transformation service provider. It was established in 2002 as a joint-venture between Microsoft and the Shanghai Municipal Government, and is the number one joint venture company in China that Microsoft has...
iTechWX Vietnam
Wicresoft is a global Chinese digital transformation service provider. It was established in 2002 as a joint-venture between Microsoft and the Shanghai Municipal Government, and is the number one joint venture company in China that Microsoft has...
Quy mô công ty
Từ 10 - 25 nhân viên
Việc làm tương tự
CÔNG TY TNHH TECHNOASIA
5 - 100 triệu VNĐ
07/01/2025
Hồ Chí Minh
hỗ trợ doanh nghiệp
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