IT Support Engineer (System Admin, Networking)
Hình thức: Toàn thời gian
Ngày đăng: 25/09/2024
Hạn nộp: 25/11/2024
Liên hệ ứng tuyển gọi:
Mô tả công việc
At OL Vietnam, we have been working with our sister company Orange Logic at empowering our Fortune 100 clients. You'll work with a team of top developers to build flexible, scalable, and streamlined systems that will define the future of business management.The company's flagship product is a web-based application designed to manage large-scale media libraries (photos, videos, audio files, documents...). As a direct result of 15+ years of independent R&D, Cortex is the most flexible DAM on the market. The solution has been chosen by clients to manage their large digital assets libraries.WHAT DIFFERENTIATES ORANGE LOGICOrange Logic is in a fairly unique and robust financial position: with no external investors or debt we are:
Independent: we can adopt a longer-term vision than companies that must satisfy investors' short-term expectations.
Stable: we are less affected by economic conditions. For example, there were no layoffs or compensation cuts during the Covid economic downturn. We even kept hiring!
The same core group of tech-driven founders is driving the strategy today, with an obsession for the product. MISSIONYou will have the opportunity to focus on the aspects of the job that you enjoy the most. Specifically, you will:
Installing and configuring computer hardware and software for corporate workstations (Windows and Mac)
Maintain accurate records and inventory of hardware assets
Perform troubleshooting on computers and network using different diagnostic techniques
Work with HR to onboard and offboard employees including such tasks as: account creation, suspension, changes to security or department structure
Responding in a timely manner to service issues and requests
Monitoring and maintaining computer systems and networks
Providing technical support across the company (this may be in person or over the phone)
Provide feedback on processes and make recommendations on areas to improve
Create and maintain technical documentation concerning installation/maintenance of software, hardware configurations, and recurring problems
Serve as initial contact point (Tier 1-2 support), if required escalate unresolved issues to the next level of support personnel
Knowledge and experience with remote workstation management (RDP, VNC, Teamviewer, etc)
Working knowledge of a centralized, directory-based infrastructure (JumpCloud)
Assist in testing new technology (Software Updates and new programs for compatibility and performance)
Create, maintain, and update computer images according to organizational standards and security requirements
Other miscellaneous duties as assigned
Independent: we can adopt a longer-term vision than companies that must satisfy investors' short-term expectations.
Stable: we are less affected by economic conditions. For example, there were no layoffs or compensation cuts during the Covid economic downturn. We even kept hiring!
The same core group of tech-driven founders is driving the strategy today, with an obsession for the product. MISSIONYou will have the opportunity to focus on the aspects of the job that you enjoy the most. Specifically, you will:
Installing and configuring computer hardware and software for corporate workstations (Windows and Mac)
Maintain accurate records and inventory of hardware assets
Perform troubleshooting on computers and network using different diagnostic techniques
Work with HR to onboard and offboard employees including such tasks as: account creation, suspension, changes to security or department structure
Responding in a timely manner to service issues and requests
Monitoring and maintaining computer systems and networks
Providing technical support across the company (this may be in person or over the phone)
Provide feedback on processes and make recommendations on areas to improve
Create and maintain technical documentation concerning installation/maintenance of software, hardware configurations, and recurring problems
Serve as initial contact point (Tier 1-2 support), if required escalate unresolved issues to the next level of support personnel
Knowledge and experience with remote workstation management (RDP, VNC, Teamviewer, etc)
Working knowledge of a centralized, directory-based infrastructure (JumpCloud)
Assist in testing new technology (Software Updates and new programs for compatibility and performance)
Create, maintain, and update computer images according to organizational standards and security requirements
Other miscellaneous duties as assigned
Yêu cầu công việc
The most successful candidates for this role will have:
2+ years of experience in IT support role
Excellent communication and interpersonal skills (written & oral) in both English and Vietnamese
A technical, systematic, and logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritize
Detail oriented and organized
Ability to multi-task and track multiple objectives, goals, and projects concurrently
Nice to have:Experience with the following systems and technologies:
Windows and MacOS certifications
Knowledge/Experience with the following products: Crowdstrike, Automox, Z-Scaler, Rapid 7, Beyond Trust, SnipeIT
Google Workspace
Basic troubleshooting Linux OS (Ubuntu, Debian)
MDM/UEM systems (JumpCloud, InTune, Jamf)
Knowledge or experience troubleshooting SSO (SAML, OIDC, SCIM)
Familiarity with Apple Configurator and automated software deployment (Munki)
Microsoft Office Products
2+ years of experience in IT support role
Excellent communication and interpersonal skills (written & oral) in both English and Vietnamese
A technical, systematic, and logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritize
Detail oriented and organized
Ability to multi-task and track multiple objectives, goals, and projects concurrently
Nice to have:Experience with the following systems and technologies:
Windows and MacOS certifications
Knowledge/Experience with the following products: Crowdstrike, Automox, Z-Scaler, Rapid 7, Beyond Trust, SnipeIT
Google Workspace
Basic troubleshooting Linux OS (Ubuntu, Debian)
MDM/UEM systems (JumpCloud, InTune, Jamf)
Knowledge or experience troubleshooting SSO (SAML, OIDC, SCIM)
Familiarity with Apple Configurator and automated software deployment (Munki)
Microsoft Office Products
Quyền lợi được hưởng
As a full-time employee, you are eligible for our benefits program:
Attractive salary package and 100% Gross Salary in the probation period.
13th-month salary.
18 days of annual leave (cashback allowed if not used) and 4 days of company trip.
Multiple allowances (Lunch, Gym, Parking, Birthday/Tet/Wedding... ).
Full Insurance (social, health, and unemployment insurance)
2 Extra healthcare insurance for you and coverage for 1 family member.
Annual Health Check
Monthly team-building activities (Bowling, Go-Kart,....) and special celebrations on Autumn Festival, Women's Day, Christmas, Tet, ...
Monthly happy lunch/birthday celebration and happy hours every day with free snacks, soft drinks, fruit, and coffee.
Attractive salary package and 100% Gross Salary in the probation period.
13th-month salary.
18 days of annual leave (cashback allowed if not used) and 4 days of company trip.
Multiple allowances (Lunch, Gym, Parking, Birthday/Tet/Wedding... ).
Full Insurance (social, health, and unemployment insurance)
2 Extra healthcare insurance for you and coverage for 1 family member.
Annual Health Check
Monthly team-building activities (Bowling, Go-Kart,....) and special celebrations on Autumn Festival, Women's Day, Christmas, Tet, ...
Monthly happy lunch/birthday celebration and happy hours every day with free snacks, soft drinks, fruit, and coffee.
Nhà tuyển dụng chưa xác minh thông tin. Nếu bạn thấy tin tuyển dụng không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi
Giới thiệu công ty
Công ty TNHH CMC Global việc làm
7 - 10F, CMC Tower, 11 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi
Quy mô: Từ 5000 - 10000 nhân viên
Việc làm tương tự
[Hà Nội] Nhân Viên Marketing Ads (Đào Tạo 1-1)
CÔNG TY TNHH THƯƠNG MẠI VÀ ĐẦU TƯ BIG HOLDING
15 Triệu - 20 Triệu VND
Hà Nội
16/10/2024
IT Support Engineer System Admin, Networking
OL Vietnam
You'll love it
Hà Nội, Hồ Chí Minh
29/10/2024
[HN] NHÂN VIÊN IT QUẢN TRỊ MẠNG VÀ HỆ THỐNG
CÔNG TY TNHH phát triển Công nghệ Điện tử Bình Anh
10 triệu - 15 triệu
Hà Nội
06/10/2024
Nhân Viên IT
CÔNG TY CỔ PHẦN ĐẦU TƯ THƯƠNG MẠI VÀ XÂY DỰNG HẢI PHONG (HAI PHONG JSC)
12 - 15 triệu VNĐ
Hà Nội
27/10/2024
Nhân Viên IT Helpdesk - Lương Cứng Từ 10-12 Triệu
CÔNG TY CỔ PHẦN RTC TECHNOLOGY VIỆT NAM
10 - 12 triệu
Hà Nội
16/10/2024
Vị trí IT Support Engineer (System Admin, Networking) do công ty Công ty TNHH CMC Global tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về IT Support Engineer (System Admin, Networking) hoặc công ty Công ty TNHH CMC Global ở các link phía trên
Giới thiệu công ty
Công ty TNHH CMC Global việc làm
7 - 10F, CMC Tower, 11 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi
Quy mô: Từ 5000 - 10000 nhân viên
Liên hệ ứng tuyển gọi: