IT System & Infrastructure Management Staff

[Job Summary]
Focuses on ensuring the stability and performance of production process systems, servers, and network equipment through continuous inspection and emergency remote troubleshooting (No software development/coding required).
1. Key Responsibilities
- Infrastructure Inspection: Regular health checks and status monitoring of server and network equipment.
- Incident Diagnosis & Support: Fast diagnosis of system issues and clear troubleshooting guidance for on-site shift workers.
- Emergency Response (Critical): Immediate remote support and emergency response during unexpected failures (night shifts, weekends, or holidays).
2. Qualifications
- Technical Understanding: Solid foundational knowledge and understanding of PC/server hardware and network equipment.
- Emergency Agility: High reliability and willingness to handle urgent, unscheduled system issues outside of standard working hours.
- Communication Skills: Ability to deliver clear, actionable instructions to on-site personnel during system disruptions.
3. Detailed Experience / Preferences
- Understanding and hands-on management experience in server hardware, storage systems, and network equipment.
- No programming/coding skills required. Top priority given to candidate's infrastructure management skills and issue-resolution capabilities.