Japanese-Speaking Temporary Staff (1-Year Contract, JLPT N2 Required) Japanese Support Team, Japanese Corporate Banking Department

Strategic
- Follow the strategy of the Japanese Corporate Banking Department and run Plan-Do-Check-Act cycle for the items in charge
Financial
- Build relationships with customers, collaborate with various related departments, to achieve KPI target.
Customer
- Support Front team heads to communication with primary offices & new customers/ JP speaker customers for onboarding.
- Co-operate with Relationship Manager team to have appropriate advice to customer in banking operations (in Japanese).
- Support Relationship Managers to contact with primary office, customers located in Japan or customers only speaking Japanese for Know Your Customer. Translate documents in Japanese to Vietnamese / English for Know Your Customer purposes or for audit purposes.
People
- Support, share experiences with members in the team in charge.
Other/ Control
- In charge of record of Vietinbank referral.
- System control: User & new system development, Control of current users, Asset control (laptop, iPhone, customer gifts, etc.), Client/ Relationship Manager information update to system
- Handle G&H and GA activities for department/expats basis.
- Bank-wide coordination for paper/GA works.
- Other tasks assigned by Department Head from time to time.