Jira & Confluence Administrator

Mô tả công việc
Tóm tắt công việc
As a JIRA & Confluence Administrator, you will be responsible for configuring, maintaining, and optimizing JIRA/Confluence to support our customers' development and business teams. You will work closely with cross-functional teams to ensure the smooth operation of JIRA and its integration with other tools. If you have a deep understanding of JIRA/Confluence and Agile methodologies, and you're ready to take on a challenging role, we want to hear from you.
Key Responsibilities
Configure and customize JIRA to meet the needs of various teams and projects.
Maintain and administer JIRA projects, workflows, and issue types.
Manage user permissions, roles, and access controls within JIRA.
Provide support to users and troubleshoot issues related to JIRA.
Collaborate with development teams to understand their requirements and implement JIRA solutions accordingly.
Monitor and optimize the performance of JIRA to ensure efficient and smooth operation.
Ensure proper integration of JIRA with other tools, such as Confluence, Bitbucket, and various plugins.
Keep up to date with best practices and industry trends in JIRA administration and agile methodologies.
Create and maintain documentation and training materials for JIRA users.
Work closely with stakeholders to gather feedback and continuously improve JIRA