● Operate as the lead point of contact for any and all matters specific to GHN's key accounts (top e-commerce players in VN).
● Build and maintain strong, long-lasting customer relationships.
● Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
● Ensure the timely and successful delivery of GHN's solutions according to customer needs and objectives.
● Assist with high severity requests or issue escalations as needed.
● Daily/ Monthly/Quarterly/Yearly forecast the volume from the key accounts.
● Identify and grow opportunities to ensure growth volume/revenue of customers.
Knowledge:
● Understand how E-commerce operates in Vietnam and E-commerce trending in Vietnam, SEA, and other markets.
● Basic knowledge about Delivery, Logistics service in Vietnam: characteristics, competitors.
● Attitude: Open mind, adapt the changes with flexibility, customer-centric mindset.
Skill:
● Business planning skill (volume/revenue forecast, fact and figures analysis, research and collecting market information...)
● Decision-making skills based on data analysis and end result
● Presentation skill (both English and Vietnamese).
Experience:
● At least 1 years working as Account/B2B Sales/
Business Development or equivalent position.
● Attractive salary package and 13th-month pay.
● Participate in 100% of insurance on monthly salary.
● Healthcare insurance, social insurance & unemployment insurance (as Government).
● Challenging working environment with attractive domain as Logistics.
● With the delivery network cover more than 98% geographical area of Vietnam, you will be welcome anywhere in Vietnam for traveling.
● 20% discount on coffee and milk tea at the building