Order Setup & System Input:
Create and update order information on internal systems (e.g., deal, PO, subPO)
Ensure all required information is properly declared before processing
Order Processing & Execution
Receive and process orders from
Business Development team
Execute order flows according to defined processes and timelines
Monitor order progress and follow up to ensure timely completion
Support tracking and reporting of order status, volume, and progress when required
Issue Handling
Identify issues during order processing (missing data, delays, system errors)
Take action to resolve or escalate issues to relevant teams
Follow through until the issue is resolved
Bachelor's degree in Business Administration, Economics, Operations, or related fields
At least 1-3 years of experience in Sales Operations, Customer Operations, or Key Account support roles
Experience in handling orders, documents, or administrative processes is a plus
Comfortable working with internal systems and cross-functional teams
Basic to intermediate English is preferred
Strong attention to detail and accuracy in handling order data and processes.
Ability to manage multiple tasks, prioritize effectively, and follow through to completion in a fast-paced environment.
Good coordination skills and a proactive mindset in resolving issues and ensuring smooth execution
Join our young professional environment with abundant opportunities for learning, growth, and annual promotions.
Benefit from an annual performance review with bonuses based on your achievements at work.
Enjoy 12 days of annual leave + 01 birthday leave
Continuously develop both hard and soft skills through practical work and professional training courses.
Premium healthcare insurance, social insurance coverage, an additional birthday leave and an UrBox Gift Card- an exclusive allowance that will be top up monthly to redeem Gift Vouchers, Perks, Commute Services, and telco bills.
Participate in weekly gatherings and annually exciting company trips.
Laptop will be provided for your convenience.