Key Account Manager
KINTETSU WORLD EXPRESS (vIETNAM)
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 30/10/2021
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
We are looking to hire an experienced key account manager to maintain solid relationships with the
company's key clients. The key account manager's responsibilities include growing the company's revenue
by ensuring that key clients are satisfied with the services provided, identifying new business opportunities
for key clients, and attending all meetings, conventions and training workshops. You should also be able to
develop relationships with potential clients.
To be successful as a key account manager, you should be able to analyze data and sales statistics and
improve business and marketing strategies. Ultimately, an exceptional key account manager should be
able to manage multiple key accounts without compromising on the quality of services provided.
III. Responsibilities
* To be the leader for the company's key accounts businesses
- Handling key accounts ad-hoc, monthly, quarterly, and yearly and all kinds of rate inquiry in collaborating
with all internal departments, national HQ, regional HQ and global HQ personnel.
- Addressing and resolving key clients' complaints
Developing a thorough understanding of key accounts' needs and requirements and preparing customized
solutions
- Negotiating contracts with key accounts and meeting established deadlines for the fulfillment of each
client's long-term goals.
- Attending regular meetings, conferences, workshops conducted by clients or HQ offices
- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing
customers to maximize the benefits by closely monitoring internal/external
corporators/teams/divisions/departments
- Achieving and exceeding key accounts' KPIs
- Key Accounts Analysis
- Monitoring market trends and providing regular competitor feedback
- Compiling regular reports of progress and forecasts to internal and external stakeholders using key
account metrics
* To be a manager
- Set up internal SOPs, KPIs, and Workflows for the team following customers' demands, requirements from
the management side.
- Provide regular education/training sessions to the department staff and ensure the SOPs, workflows are
being implemented properly to meet the company and customers' KPIs set forth.
- Follow up, monitor department staff to follow the SOP and timeliness as in the due deadline
company's key clients. The key account manager's responsibilities include growing the company's revenue
by ensuring that key clients are satisfied with the services provided, identifying new business opportunities
for key clients, and attending all meetings, conventions and training workshops. You should also be able to
develop relationships with potential clients.
To be successful as a key account manager, you should be able to analyze data and sales statistics and
improve business and marketing strategies. Ultimately, an exceptional key account manager should be
able to manage multiple key accounts without compromising on the quality of services provided.
III. Responsibilities
* To be the leader for the company's key accounts businesses
- Handling key accounts ad-hoc, monthly, quarterly, and yearly and all kinds of rate inquiry in collaborating
with all internal departments, national HQ, regional HQ and global HQ personnel.
- Addressing and resolving key clients' complaints
Developing a thorough understanding of key accounts' needs and requirements and preparing customized
solutions
- Negotiating contracts with key accounts and meeting established deadlines for the fulfillment of each
client's long-term goals.
- Attending regular meetings, conferences, workshops conducted by clients or HQ offices
- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing
customers to maximize the benefits by closely monitoring internal/external
corporators/teams/divisions/departments
- Achieving and exceeding key accounts' KPIs
- Key Accounts Analysis
- Monitoring market trends and providing regular competitor feedback
- Compiling regular reports of progress and forecasts to internal and external stakeholders using key
account metrics
* To be a manager
- Set up internal SOPs, KPIs, and Workflows for the team following customers' demands, requirements from
the management side.
- Provide regular education/training sessions to the department staff and ensure the SOPs, workflows are
being implemented properly to meet the company and customers' KPIs set forth.
- Follow up, monitor department staff to follow the SOP and timeliness as in the due deadline
Yêu cầu
SOP Management, CRM, Logistics Business
Quyền lợi
Thông tin khác
Ngày Đăng Tuyển
30/09/2021
Cấp Bậc
Trưởng phòng
Ngành Nghề
Cấp quản lý điều hành
, Bán hàng
, Vận chuyển/Giao nhận
Kỹ Năng
SOP Management, CRM, Logistics Business
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
30/09/2021
Cấp Bậc
Trưởng phòng
Ngành Nghề
Cấp quản lý điều hành
, Bán hàng
, Vận chuyển/Giao nhận
Kỹ Năng
SOP Management, CRM, Logistics Business
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: 30/10/2021
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Kintetsu World Express, Inc. (KWE Corporation) was established in January 1970 in Japan. We supply the service of Freight Forwarding (air, sea, and others), Customs Brokerage, Logistics, and any business related to all of the above. With 16,390 global employees, our Long-Term Vision aims at the business expansion in the global market and improved corporate value and aspires to solidify the company as "A Global Brand Born in Japan" in order to evolve and become the "Global Top 10 Solution Partner." To rightfully earn the trust of our customers, Kintetsu World Express will challenge the design of future logistics in a changing world. This is our mission, our calling, and our promise as a "Global Logistics Partner". Kintetsu World Express Vietnam, Inc. (KWE VN) was officially established on March 28th, 2005. During the 16-year journey, all KWE VN's employees have contributed with tireless efforts to overcome difficulties and challenges for the growth and development of the Company. We honor innovation, integrity, and diversity. We commit to providing equal opportunity in the employment and have formal policies, procedures, and programs to bring out the best for our employees
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