Key Account Manager

KEY ACCOUNT MANAGER RESPONSIBILITIES:
 Developing and sustaining solid, long-lasting relationships with key clients.
 Acting as the main point of contact between key clients and internal teams.
 Supervising the account teams assigned to each key client.
 Communicating and collaborating with other departments (production, administration, accounting, warehouse and logistics) to ensure that key clients' needs are met.
 Communicate to customers in a proactive and professional manner in consultation with German headquarter.
 Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
 Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
 Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.
 Flexible to do other related tasks based on demand arising if/where necessary.
 Direct report General Director.