Key Account Supervisor (Contract Logistics)

Working Location
• Location: YCH Protrade, Bình Hòa, HCM (near Ông Bố Bridge Toll Station)
• Important Location Notice:
- Due to recent ward mergers, the area has become significantly larger.
- To ensure long-term commuting convenience, candidates are kindly requested to check the distance on Google Maps using the company's location before applying.
Tender & Commercial Development (Focus)
• Lead and execute response documentation, solution design, costing, and pricing for Contract Logistics RFQs/ Tenders to acquire new businesses within assigned Key Accounts.
• Act as the Project Lead for bidding projects, directly participating in quotation presentations and proposals to high-profile Contract Logistics clients.
• Support cost estimation by briefing specific Contract Logistics service requirements (warehousing, distribution, value-added services) with Operations and related departments.
• Maintain and scale strategic relationships with Key Accounts to achieve country GP1 targets.
• Keep the Customer Database and master contract list meticulously up-to-date.
• Collaborate across departments (Warehouse, Customs, Trucking) to ensure seamless service delivery.
• Resolve customer complaints/queries efficiently and support Finance in debt collection.
• Hand over commercial data and documents to the project team for the implementation phase.
• Act as the Commercial Owner in implementation meetings until completion.
Working Hours
• Monday - Friday: [protected info].
• Saturday: Work 2 half-days per month.