Korean Shift Manager (Gambling & Casino)-Expatriate

- Nationality: Korean/ China/ Hongkong/ Macau/ Singapore
- Fluency in Korean & English
- Prefer: FEMALE
- Experience: at least 2 years at the same level in casino operation.
Qualification requirements
• Minimum of 3-5 years' experience in a management position;
• Excellent in customer services skills: deal with complaints, problem solving, disturbances, special requests and any other issues that may be araised.
• Excellent communication skills both written and oral.
• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret a variety of technical and mathematical formulas.
• Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
• Management experience in Club Desk and thorough knowledge of all casino games and casino operations to include electronic table games.
• Knowledge of database software.
• Be the specialist in the player tracking system
• Results oriented, hands-on professional with the ability to interact effectively with the public, staff and colleagues.
• Must have the ability to resolve problems and conflicts in a diplomatic and tactful manner.
• Must demonstrate leadership and fairness in dealing with customers and employees; and, possess the ability to instill a sense of pride and personal responsibility in staff.
• Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.