Lead, DevOps

TAPTAP is Vietnam's #1 Engagement & Loyalty platform with 3.5M users and 3,000+ partner stores across 15 industries. Our shareholders include Vietnam Investments Group (VIG) and United Overseas Bank Limited (UOB). VIG is a leading private equity firm in Vietnam with total funds under management of over USD 500 million and with stakes in over 35 brands in the market. UOB is a leading bank in Asia, headquartered in Singapore, with a global network of over 500 offices including Vietnam.

TAPTAP's innovative reward platform maximizes customers' benefits when they engage with their favorite brands. Simultaneously, we enable businesses of all sizes to better understand and engage with their valuable customers across offline and online channels while streamlining and digitalizing their operations

As the Lead DevOps Engineer, you will lead the management of TAPTAP's cloud infrastructure, oversee CI/CD pipeline optimization, and champion automation to ensure secure, scalable, and high-performing systems. You will mentor the DevOps team, collaborate with cross-functional stakeholders, and contribute to strategic infrastructure planning.

Infrastructure:

• Manage and optimize cloud infrastructure, leveraging AWS services (EKS, RDS, ECS, EC2, CloudWatch, Elasticsearch, Redis, Kafka, MongoDB Atlas) or On-Premise Kubernetes Cluster experience (K8S Cluster, Registry, Database Cluster, Load Balancing & Networking Experience).


• Develop and enforce best practices for security, scalability, and cost optimization.

Automation and Monitoring:

• Design & Maintenace IaC System suchs as Terraform.


• Design and implement automation for tasks such as snapshots, backups, and monitoring.


• Build robust monitoring systems, perform security audits, and ensure high system availability using tools like CloudWatch, ELK, Rancher, and Grafana.

CI/CD Ownership:

• Lead the design, maintenance, and optimization of CI/CD pipelines using tools like Jenkins, AWS CodePipeline, and Git.


• Collaborate with development teams to ensure seamless deployment processes and integration builds.

Strategic Contributions:

• Drive technical discussions and decisions to align infrastructure with company objectives.


• Contribute to installation guides, release documentation, and quality assurance initiatives.

Cross-Functional Collaboration:

• Work closely with engineering, product, and QA teams to ensure smooth transitions from development to production.


• Champion a culture of automation and alignment between development and operations.

Team Leadership:

• Mentor and guide the DevOps team, ensuring knowledge sharing and fostering a collaborative culture.


• Define workflows for secure, stable, and scalable clusters while driving process improvements.

Other Information:

• Line report: Manager, Software Development

• At least 5+ years in DevOps


• Proven expertise in managing cloud platforms like AWS or GCP.


• Technical Proficiency:


• Strong experience with containerization and orchestration tools such as Docker and Kubernetes.


• Hands-on expertise with automation/orchestration tools (Ansible, Terraform, CloudFormation, Helm).


• Proficient in CI/CD tools (Jenkins, GitLab CI, AWS CodePipeline).


• Scripting experience in languages such as Python, Bash, or Shell.


• Preferred Knowledge: Familiarity with Java, [protected info], Postgres/MongoDB, Nexus, and microservices architecture.


• Strong mentoring abilities with a focus on fostering team collaboration.


• Excellent problem-solving, strategic thinking, and decision-making capabilities.


• Effective communication and the ability to work with cross-functional teams.


• Self-motivated, adaptable, and eager for continuous improvement.


• Good English reading, writing, and comprehension skills.

• Monday to Friday ([protected info])
• Part of a pioneer team of a digital start-up with huge growth opportunity and strong backing from two organizations
• 13th month salary
• 12 annual leaves + 3 sick leaves.
• 100% Social Insurance
• Private healthcare insurance, yearly checkup
• Gathering activities in special occasions (Christmas, New Year, Women's Day, etc.)
• Company trip and team building activities
• Snacks, tea and coffee are ready to serve
• A flexible environment with super fun and enthusiastic colleagues