LM864: Manager Payroll

Key Responsibilities

Payroll Operations & Leadership

• Lead, coach, and develop a multi-regional payroll team to ensure accurate and timely payroll delivery.

• Provide expert advice and guidance on all payroll matters, acting as the escalation point for complex operational and compliance issues.

• Recruit, develop, motivate, and manage team performance, providing the necessary guidelines and tools to achieve individual and team objectives.

Governance, Compliance & Policy

• Develop, implement, and maintain global payroll policies, procedures, and internal controls to ensure data integrity and audit readiness.

• Ensure strict compliance with all international, national, and local payroll, tax, and labor regulations.

Process Improvement & Transformation

• Drive continuous improvement initiatives, including the automation of systems and standardization of payroll processes to enhance operational efficiency.

• Lead the design and implementation of best practices within the payroll function.

• Support system implementations, upgrades, testing, and optimization efforts.

• Utilize data-driven insights and performance metrics to identify opportunities, support recommendations, and make informed decisions.

Stakeholder & Vendor Management

• Build and partner effectively with a network of key stakeholders and senior management to maintain payroll data accuracy, manage contract negotiations, monitor service performance, and align escalations with optimal outcomes.

• Finalize and present strategic plans and business cases to senior management for approval.

Complex Case & Project Management

• Manage complex payroll matters.

• Lead and oversee payroll-related projects and transformation initiatives.

• Proactively identify and analyze business issues and opportunities, evaluating and deciding on high-impact solutions.

*** Internal Posting Application Instructions ***

If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.

Updated Resume/CV
Cover letter
Current TOEIC scores (800 pts. required)
📌 Important:

⚠️ Note for candidates from other divisions: If you are an employee of another division (non-FedEx Mexico), you must apply through the external process via FedEx Careers.
Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."
🗓️ Bulletin validity: from August 14 to 20, 2026