Mô tả công việc
Working hours: 2:00 PM - 11:00 PM Indochina Time (1-hour break)
Working mode: Hybrid
Overview
The Localization Project Manager (EU Shift) manages DC (Direct Client) accounts and handles production for Sales' clients. They lead complex, often urgent projects while maintaining high delivery quality under pressure. Acting as the primary decision-maker for production and client-facing matters, the PM operates with high autonomy, strong business acumen, and the flexibility required to work with demanding stakeholders across DC and Sales.
Job Description
Analyze project requirements (volume, deadline, domain, language pairs, complexity, etc.) to determine feasibility, production plans, resources, and timelines.
Assess client needs and propose tailored solutions that align with their goals and budget
Coordinate localization projects: assign tasks, manage workflows, solve issues, and support production teams (engineers, linguists, vendors).
Manage all project assets (glossaries, TM, files, and reference materials, input/output files, internal documentation, etc.)
Make decisions related to cost, quality, schedule to ensure successful delivery and strong client satisfaction.
Anticipate, avoid, and mitigate project risks, identify root causes, and take preventive or corrective actions before issues escalate.
Liaise directly with clients for new and ongoing projects.
Drive account performance and long-term account stability.
Build and maintain strong relationships with production teams and vendors.
Perform other tasks assigned by the supervisor.
Yêu cầu
Ability to work in the EU shift (2 PM - 11 PM ICT) on a long-term basis.
Strong command of English for daily communication.
Minimum 3 years of work experience, preferably in localization or client-facing roles (E.g, Account management, Customer service)
Previous experience as a Localization Project Manager/
Account Manager is a strong advantage.
Excellent analytical skills and logical thinking to interpret client needs, make sound decisions, and solve project challenges.
Strong business mindset with a customer-oriented approach, with the ability to spot optimization opportunities.
Quality-driven and result-oriented, ensuring projects meet high standards even under pressure.
High flexibility and ownership: able to work independently, handle urgent requests and demanding stakeholders, and stay effective under tight deadlines and high-pressure environments.
Proactive in identifying risks, proposing solutions, and suggesting process or workflow improvements.
Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously.
Ambitious and growth-oriented: Motivated by growth and client success, ready to take on bigger clients and challenging tasks as opportunities to demonstrate capability.
Quyền lợi
Competitive compensation package: Base salary (Negotiable) + Project Bonus
13th-month salary, year-end bonus, and overseas company trip
Extra Healthcare Insurance (Bao Viet care), and annual health check
12-16 annual leave days; 10 days of paid sick & carer's leave
Professional training, opportunity for knowledge and skill development.
Stable job, promising career path in a quickly growing team.
Active, friendly, challenging, and international working environment.
Bonding activities and fresh fruits every day
5 working days/week.
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Khám sức khỏe định kỳ, Team building, Du lịch hàng năm, Thưởng tháng 13, Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 14:00 đến 23:00)
Thông tin chung
Nơi làm việc
- - Hà Nội: Mipec Tower, 229 Tây Sơn, Phường Kim Liên