Logistics Executive

Location: VSIP 2, Thu Dau Mot, Binh Duong
Main Tasks:
1. Warehouse Operations Coordination
Coordinate and execute daily warehouse operations, including inbound, outbound, and inventory-related activities, ensuring smooth workflow and resource utilization.
Monitor operational performance to achieve customer requirements, service levels, and operational KPIs.
Follow up on daily operation plans and collaborate with relevant departments to ensure timely execution.
2. Team Supervision and Operational Compliance
Guide, train, and monitor outsourced employees to ensure compliance with Standard Operating Procedures (SOPs), work instructions, and safety requirements.
Maintain operational discipline and ensure adherence to warehouse standards and customer guidelines.
3. Issue Resolution and Reporting
Identify, monitor, and resolve operational and system-related issues in accordance with company procedures.
Prepare and maintain operational records, reports, and required documentation.
Escalate critical issues and support corrective actions to minimize operational disruptions.
4. Customer Service Support
Receive and address customer feedback in coordination with the Operations Supervisor.
Support service recovery activities and ensure customer requirements are handled effectively and professionally.
5. Continuous Improvement and Project Support
Participate in new customer implementations and operational setup projects.
Propose and implement process improvement initiatives to enhance productivity, quality, cost efficiency, and service performance.
6. Additional Responsibilities
Perform other assignments and responsibilities as delegated by the Operations Supervisor.