The Senior Key
Account Executive will manage strategic client relationships within the logistics and supply chain sector, ensuring exceptional service delivery, revenue growth, and long-term partnerships. This role requires a deep understanding of logistics operations, freight solutions (air, ocean, land), and supply chain challenges.
Client Management
o Act as the main liaison for key clients (e.g., manufacturers, retailers), addressing logistics needs (freight forwarding, warehousing, customs clearance).
o Proactively resolve operational issues (delays, documentation, compliance) with internal teams (operations, customs, carriers).
Business Growth
o Expand account revenue through cross-selling (e.g., value-added services like warehousing, last-mile delivery, insurance).
o Negotiate contracts and pricing with clients and logistics partners.
Logistics Expertise
o Advise clients on optimizing supply chain efficiency, cost savings, and risk mitigation.
o Stay updated on industry trends (e.g., digital freight platforms, sustainability initiatives).
Travel Requirements
o Domestic/International Travel: Up to 30% for client meetings, site visits (warehouses/ports), and industry events.
o On-Site Support: Occasional visits to key hubs or ports to oversee operations or resolve critical issues.
Requirements
Experience: 5+ years in key account management within logistics, freight forwarding, or supply chain
Skills
a. In-depth knowledge of logistics processes (incoterms, customs regulations, freight documentation).
b. Proficiency in logistics software (WMS / TMS) and CRM tools.
c. Ability to thrive in a fast-paced, operational environment.
Education: Degree in Logistics, Supply Chain Management, or Business.