Manager, admin & vendor management (bpo)

Địa điểm làm việc: Long An

Hết hạn: 27/04/2024

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

Mô tả công việc

Manager, Admin & Vendor Management will be responsible for developing and maintaining relationships with all BPO vendors, ensuring the timely delivery, of services, and monitoring BPO vendor performance. Develop and maintain positive relationships with BPO vendors, serving as the main point of contact for any vendor-related issues or concerns.
Negotiate agreements with BPO vendors to secure favorable terms and conditions... Monitor vendor performance and conduct regular performance evaluations to ensure compliance with agreed-upon service levels.
Main task:
Build Headcount Planning & Budget for whole Fiscal Year to adapt with growing up of business;
Build up strategy & planning with BPO Partners to adapt headcount business as usual & campaign;
Build up an SOP, policy for BPO employees group;
Build up salary compensation &

Yêu cầu công việc

In order to succeed in the role, you should ideally have:
Minimum of 3 years' experience releated
Bachelor's Degree or higher qualification in a related field
Data skills (SQL/ Power BI) is highly desirable
Effective analytical problem-solving skills & high-level reasoning
Good computer literacyhave the skill to present reports in Excel and PowerPoint
Focus and can-do attitude
High-level attention to detail and accuracy
Highly committed, passion, well organized, pro-active, honest, integrity, detailed, persevere, willing to learn new things, and diligent
Good teamwork skills and English skills

Quyền lợi được hưởng

- Laptop
- Chế độ bảo hiểm
- Phụ cấp
- Xe đưa đón
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
for BPO Employees group;
Participate in the recruitment decision-making process for positions from Supervisor and above;
Identify and onboard new vendors, ensuring that they meet our quality and delivery standards.;
Maintain the outsourcing model after launching;
Audit vendor and assessment and have a scorecard with all vendors and monthly meetings to review and ensure compliance with agreed-upon service levels.Track and analyze vendor performance metrics, such as delivery timeliness and quality, to identify areas for improvement.
Conduct regular market research to identify potential vendors, new products, and cost-saving opportunities.
Other tasks assigned by the direct manager
Admin task:
Take messages from all departments, and coordinate feedback in a professional manner
Support to control and collect documents from a vendor.
Planning and coordination with Function (PR/ PO coordination with Procurement, Fin)
Confirm Expenses monthly with the operation
Coordinate with relative departments to track attendance, leaves, OT, payroll, other issues etc.

Nộp hồ sơ liên hệ

CÔNG TY TNHH GIAO HÀNG FLEX SPEED

Giới thiệu công ty Xem trang công ty

Trang thông tin tuyển dụng chính thức của Nền tảng Lazada Logistics tại Việt Nam. Chúng tôi mang đến nhiều cơ hội việc làm cho các ứng viên có mong muốn tìm kiếm môi trường làm việc chuyên nghiệp và năng động tại một trong những nền tảng thương mại điện tử phát triển nhất Đông Nam Á

Quy mô công ty

Từ 101 - 500 nhân viên

Chia sẻ: