manager, Sales Training & development (playmaker)

Job purpose:
Be accountable for training Sales teams of the channel.
Ensure applying the most comprehensive, inspiring, and modern training techniques, to strengthen the abilities of full-time Sales force and to tailor consultation conversations with appropriate product and business growth solutions.
Deliver mentoring and/or coaching to unlock the Sales force's potential to maximize sales performance and to discover their career growth.
Major accountabilities:
Develop the training program and new initiatives to equip more knowledge, skills and to elevate the Sales experience.
Deliver trainings for the Sales force, including the technical knowledge (relevant to insurance business, products, processes), professional sales skills, soft skills, and other core knowledge trainings...
Conduct the training & build up the progress for new Sales to obtain certifications by regulators and agent codes to start their sales activities and capabilities.
Perform training needs analysis and recommends changes to basic courses.
Provide input on quality improvement of courses delivered and review external program designs.
Report the progress and outcomes of all coaching/training activities to the management team.
Design tools to measure the knowledge application after training.
Align and be role model in implementing the business focus and direction of Sun Life.
Take personal ownership of work and collaborate to deliver results.