Mô tả công việc
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions
Support to resolve customer complaints about products and services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Yêu cầu
Proficient Mandarin communication skills (equivalent to HSK Level 5/6)
Experience in cross-border e-commerce or customer service is an advantage
Quyền lợi
Night shift allowance: 30% base salary
100% salary in 2-month probation time
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Experiencing a clear promotion path.
Working in a dynamic, professional environment with many opportunities for advancement.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Trung học cơ sở
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Tư vấn dịch vụ khách hàng
Thông tin chung
- Thu nhập: 17 triệu - 19 triệu