Market Research Specialist (Fintech)PeopleWise Vietnam
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Đầu tư, Marketing - PR, Giao Dịch Khách Hàng, Ngân hàng/ Tài Chính, Ngành nghề khác, Marketing / Truyền thông / Quảng cáo
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 09/10/2024
Hạn nộp: 10/11/2024
Mô tả công việc
Job Responsibilities
Conduct regular market research to gather and analyze trends, competitor activities, and customer preferences in the fintech industry.
Organize and oversee mystery shopping programs to evaluate customer experiences and the effectiveness of company offerings.
Recruit and train a network of mystery shoppers, ensuring they are equipped to assess various customer touchpoints accurately.
Collaborate with internal teams, including Product, Marketing, Risk, and Collection, to share research insights and contribute to process improvements.
Develop and present detailed reports on findings from mystery shopping activities and market research to relevant stakeholders.
Propose strategies and solutions based on research to enhance customer experience and product performance.
Maintain and refine the mystery shopping framework to ensure efficiency and effectiveness.
Job Requirements
Bachelor's degree in Business, Marketing, Economics, or a related field.
At least 3years of experience in the fintech industry.
Proven experience in market research and mystery shopping.
Solid English in all 4 skills, especially speaking and writing.
Strong analytical skills with the ability to interpret data and translate findings into actionable insights.
Excellent organizational and project management skills, capable of juggling multiple tasks and priorities.
Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and lead external personnel.
Ability to think strategically while maintaining attention to detail.
High level of responsibility and ability to work independently with minimal supervision.
Can-do attitude.
Preferred Qualifications
Familiarity with customer journey analysis and UX research.
Proficiency in data analysis tools and CRM systems.
Ngành nghề: Tiếp thị / Marketing, Dịch vụ khách hàng, Tài chính / Đầu tư
Kinh nghiệm: 3 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
Conduct regular market research to gather and analyze trends, competitor activities, and customer preferences in the fintech industry.
Organize and oversee mystery shopping programs to evaluate customer experiences and the effectiveness of company offerings.
Recruit and train a network of mystery shoppers, ensuring they are equipped to assess various customer touchpoints accurately.
Collaborate with internal teams, including Product, Marketing, Risk, and Collection, to share research insights and contribute to process improvements.
Develop and present detailed reports on findings from mystery shopping activities and market research to relevant stakeholders.
Propose strategies and solutions based on research to enhance customer experience and product performance.
Maintain and refine the mystery shopping framework to ensure efficiency and effectiveness.
Job Requirements
Bachelor's degree in Business, Marketing, Economics, or a related field.
At least 3years of experience in the fintech industry.
Proven experience in market research and mystery shopping.
Solid English in all 4 skills, especially speaking and writing.
Strong analytical skills with the ability to interpret data and translate findings into actionable insights.
Excellent organizational and project management skills, capable of juggling multiple tasks and priorities.
Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and lead external personnel.
Ability to think strategically while maintaining attention to detail.
High level of responsibility and ability to work independently with minimal supervision.
Can-do attitude.
Preferred Qualifications
Familiarity with customer journey analysis and UX research.
Proficiency in data analysis tools and CRM systems.
Ngành nghề: Tiếp thị / Marketing, Dịch vụ khách hàng, Tài chính / Đầu tư
Kinh nghiệm: 3 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
Yêu cầu
Yêu Cầu Công Việc
Job Requirements
Bachelor's degree in Business, Marketing, Economics, or a related field.
At least 3years of experience in the fintech industry.
Proven experience in market research and mystery shopping.
Solid English in all 4 skills, especially speaking and writing.
Strong analytical skills with the ability to interpret data and translate findings into actionable insights.
Excellent organizational and project management skills, capable of juggling multiple tasks and priorities.
Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and lead external personnel.
Ability to think strategically while maintaining attention to detail.
High level of responsibility and ability to work independently with minimal supervision.
Can-do attitude.
Preferred Qualifications
Familiarity with customer journey analysis and UX research.
Proficiency in data analysis tools and CRM systems.
Job Requirements
Bachelor's degree in Business, Marketing, Economics, or a related field.
At least 3years of experience in the fintech industry.
Proven experience in market research and mystery shopping.
Solid English in all 4 skills, especially speaking and writing.
Strong analytical skills with the ability to interpret data and translate findings into actionable insights.
Excellent organizational and project management skills, capable of juggling multiple tasks and priorities.
Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and lead external personnel.
Ability to think strategically while maintaining attention to detail.
High level of responsibility and ability to work independently with minimal supervision.
Can-do attitude.
Preferred Qualifications
Familiarity with customer journey analysis and UX research.
Proficiency in data analysis tools and CRM systems.
Quyền lợi
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Giới thiệu công ty
PeopleWise Vietnam
213 Trần Quang Khải, Phường Tân Định, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
peoplewise.vn
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Vị trí Market Research Specialist (Fintech) do công ty PeopleWise Vietnam tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Market Research Specialist (Fintech) hoặc công ty PeopleWise Vietnam ở các link phía trên
Giới thiệu công ty
PeopleWise Vietnam
213 Trần Quang Khải, Phường Tân Định, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
peoplewise.vn