Marketing & Event Executive

COMPANY DESCRIPTION
Vietstar Cruises Investment, founded in 2018, specializes in providing luxury cruise and travel services that aim to showcase the beauty of Vietnam's stunning coastline.
Brought to life by Vietstar Cruises Investment, Lyra Cruise Collection is a luxury cruise line pioneering outstanding facilities and attentive service, with a focus on leisure, recreation, and cultural immersion, offering experiences never before seen in the magical landscapes of Ha Long & Lan Ha Bays.
Lyra Cruise Collection currently features two vessels: Capella Cruise and Lyra Grandeur Cruise.
JOB DESCRIPTION
Customer Experience Events
Develop concepts and coordinate onboard guest experiences and seasonal activations for key occasions such as Christmas, New Year, Lunar New Year, Mid-Autumn Festival; wellness events and other celebrations.
Work closely with Operations teams to bring concepts to life through activities, decorations and guest touchpoints.
Review guest feedback and onboard implementation to continuously improve the guest experience.
Develop guidelines and conduct briefings and training for onboard teams, ensuring activities are delivered consistently and in line with the intended brand experience.
Collateral Production
Manage the development and production of sales and onboard guest-facing materials, from content and design briefing to printing and implementation.
Sales & Marketing Events
Plan and coordinate sales and marketing events, including grand openings, product launches, partner events, sales events, travel fairs and trade shows.
Coordinate event concepts, visual presentation, collateral, suppliers and on-site execution.
Additional Responsibilities
Support other marketing and brand initiatives as assigned by the Line Manager.
QUALIFICATIONS
Bachelor's degree in Marketing, Communications, Hospitality, Event Management or a related fields.
2 years of experience in marketing, customer experience, brand activation, events, luxury hospitality or related fields.
Strong creative and conceptual thinking, strong aesthetic sense and attention to detail, good project management and organisational skills
Proactive, hands-on and comfortable working across both creative development and on-site execution. Willing to travel and work onboard when required for activity implementation.
BENEFITS
Salary based on experience and skills (12M to 18M VND)
Access to company's building facilities and activities such as Yoga/Zumba classes, gym, allseason swimming pool, team-building events, parties, birthdays, and YEPs.
Healthy company culture with closely connected members, a diverse and inclusive team, and respect for differences.
Work Location: 44 Yen Phu, Ba Dinh, Hanoi