- Manage customer orders from development to shipment, ensuring on-time delivery and customer satisfaction.
- Act as the key contact between customers and internal teams throughout the order lifecycle.
- Coordinate with Production, QA, Lab,
Purchasing, Costing, and Shipping to ensure smooth execution.
- Follow up sample development, product testing, and customer approvals before bulk production.
- Monitor production progress, material readiness, and shipment schedules while proactively resolving issues.
- Collaborate with suppliers and internal teams to optimize product cost and improve efficiency.
- Keep customers updated on order status and ensure timely responses to all inquiries.
- Support continuous improvement and perform other merchandising-related tasks as assigned.
- Bachelor's degree in Business Administration or a related field.
- At least 2 years of experience as a
Merchandiser in a manufacturing environment.
- Good understanding of the merchandising process, from quotation and product development to production and shipment.
- Knowledge of production processes and factory operations.
- Strong communication and coordination skills with customers and cross-functional teams.
- Detail-oriented, proactive, and able to manage multiple orders simultaneously.
- Good command of English (both written and spoken).
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Working hours: Monday - Friday (8:00 AM - 5:00 PM) & Saturday: 03 Saturday mornings/month (8:00 AM - 12:00 PM), with 01 flexible Saturday off each month.
- Company shuttle bus provided from Ho Chi Minh City.
Tháng lương 13. Xét tăng lương hàng năm.
Được hưởng chế độ BHYT, BHXH, BHTN đầy đủ theo quy định
12 ngày phép năm + phép sinh nhật hưởng nguyên lương